Kia Sales Consultant

Description

• Customer Engagement: Greet customers and ascertain their vehicle needs through effective questioning and listening.
• Vehicle Knowledge: Maintain a strong knowledge of current inventory, product specifications, features, and accessories.
• Sales Process: Guide customers through the car buying process, from initial inquiry through to closing the sale, including explaining financing options and warranties.
• Demonstrations: Provide customers with a thorough and informative test-drive experience.
• Documentation: Complete necessary paperwork accurately and efficiently, ensuring compliance with dealership policies and legal requirements.
• Customer Follow-up: Maintain ongoing communication with potential and existing customers to build strong relationships and encourage referrals.
• Market Awareness: Stay updated on market trends, competitor offerings, and customer buying behaviors.
• Team Collaboration: Work collaboratively with the sales team and other departments to ensure a smooth sales process and exceptional customer experience.

• Experience: Previous experience in automotive sales or a related field preferred.
• Education: High school diploma or equivalent required; college degree in Business or a related field is a plus.
• Skills: Strong interpersonal, communication, and negotiation skills; ability to understand customer needs and recommend suitable vehicles.
• Certifications: A valid driver’s license and a clean driving record.

• This position requires standing and walking for extended periods, the ability to drive, and the flexibility to work weekends and evenings as scheduled.
• Must be comfortable working both indoors in a showroom environment and outdoors on the lot.

• Achieve monthly and quarterly sales targets.