Kia Service Advisor

Service Advisor

Pay: 50,000.00-150,000.00 per year

The Charlie Obaugh Auto Group is a family-owned and operated business in the Shenandoah Valley. We have been satisfying customers in Staunton, Augusta, Waynesboro, and the surrounding areas for 50 Years, and will continue to do so by hiring sharp, talented people who genuinely care about customer satisfaction.

What We're Looking For

What We Offer

• Competitive Pay


• Health, dental, and vision insurance


• Paid time off and holidays


• 401(k) matching


• Weekends Off


• Professional development opportunities

What You’ll Do

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  Greet customers promptly

  
  


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  Obtain customer and vehicle information

  
  


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  Clearly report all vehicle symptoms as described by the customer

  
  


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  Determine and recommend maintenance based on age, mileage and history of vehicle

  
  


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  Prepare a complete and accurate estimate of cost for labor and parts

  
  


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  Establish follow up time

  
  


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  Monitor the progress of each vehicle throughout the day, and update customers frequently

  
  


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  Verify that the final invoice reconciles with the work performed on the repair order

  
  


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  Explain all completed work and charges to customers

  
  

What You Bring

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  Previous experience at a dealership is a plus

  
  


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  Ability to identify the problem quickly

  
  


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  Knowledge of automobiles

  
  


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  Proven record of achieving exceptional customer satisfaction

  
  


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  Past experience as a service advisor, assistant lane manager or service consultant

  
  


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  Very energetic personality 

  
  


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  A desire for a long-term career with a growing organization

  
  


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  Personal and professional integrity

  
  


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  Computer skills and willingness to learn new programs

  
  


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  Ability to learn new technology and repair and service procedures and specifications

  
  


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  Minimum of 1 year in service department

  
  


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  Ability to lift 50 pounds and work on your feet for extended periods of time

  
  


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  Ability to work in a fast-paced environment

  
  


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  Basic computer skills

  
  


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  Positive, friendly attitude 

  
  


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  High school diploma or equivalent

  
  

Charlie Obaugh Auto Group is an Equal Opportunity Employer