Kitchen Manager

Stone Creek Coffee is seeking a Kitchen Manager to help lead our Downe Kitchen Team. As a key member of the Stone Creek Coffee Kitchen Team, you will help realize our vision to bring coffee centric food choices that reflect Project E.A.T: Elegant, Accessible, and Transparent.

The Kitchen Manager role exists as the main administrative presence in the Stone Creek Coffee Kitchens. Our Kitchen Managers begin their journey with Stone Creek Coffee as a Kitchen Manager in Training. The Kitchen Manager will work to ensure that the Stone Creek Kitchen team and financials are healthy and that all operations are running smoothly. While they complete administrative duties, their primary focus is the health and performance of their team and kitchen operations on the floor. Their work with their team to ensure every person coming into a Stone Creek Coffee Cafe experiences “Remarkable Care.”

CRAFT ROLE ASPECTS

• KITCHEN LABOR – The most notable way the Kitchen Manager will impact the success of Stone Creek Coffee is by effectively overseeing Stone Creek Kitchen’s financial contribution. This includes managing and understanding labor and expenses of the Stone Creek Kitchen and ensuring that all financial goals are met.
• MAINTAIN AN OPERATIONALLY & CULTURALLY STRONG TEAM - Ensures that the Stone Creek Kitchen is adequately staffed and that the team is operating smoothly. This includes creating the weekly schedule, projecting labor and overseeing the hiring needs of the team. Prepared to support staffing/schedule gaps. Proactively identifies and communicates team-level risks and/or operational risks to team members and peers. Promotes healthy team dynamics and morale. 
• CLEANLINESS & ORGANIZATION - Up to date with necessary food safety certifications, regulations and protocols, including FDA regulations and protocols. Maintains the highest of food safety and cleanliness standards with the kitchen team. Team proactively supports a Clean Space in Kitchen and Cafe. Observes all Food Safety guidelines and protocols.
• KITCHEN ORDERING - Orders appropriate items and quantities to support kitchen production. Actively sources the most cost effective and highest quality products available. Responds to changes in business volume deftly to avoid gaps whenever possible.
• COORDINATING SUCCESSFUL MENU LAUNCHES – Responsible for the smooth coordination of all product launches. This will require planning, organization, and cross team communication. Prepares to execute successful launches by ordering required materials including marketing, recipes, and ingredients. 

TEAM LEADERSHIP ROLE ASPECTS

• HANDLING DIFFICULT CONVERSATIONS – As team leaders, Kitchen Managers are able and willing to have difficult conversations about performance, compensation, workplace dynamics, etc with clarity and professionalism. In doing so, they create an environment where team members can gather around food, be their authentic selves, and celebrate each other’s differences together.
• KEEPING & CAPTURING COMMITMENTS – Kitchen Managers keep commitments or communicate in advance with an updated plan if unable to keep a commitment.
• GIVING FEEDBACK AND BUILDING GROWTH PLANS – Development plans for team members are crafted by their Kitchen Manager. Regular, specific feedback is provided to team members by their Kitchen Manager pertaining to their work quality, personal growth, and potential path through daily interactions and formal performance reviews. 
• BUDGET & METRIC TRACKING AND FOLLOW-UP – Kitchen Managers have a clear understanding of team financial success or struggles including their performance to their respective budget lines. They use this understanding to craft plans to improve their financial performance.

Skills Gained in This Role:

• Leadership and Team Development: Develop strong leadership abilities by coaching team members, setting clear expectations, and fostering a positive, collaborative work environment that promoted accountability and growth.
• Financial and Inventory Management: Gain experience in managing budgets, analyzing sales reports, controlling labor costs, and overseeing inventory to optimize ordering, reduce waste, and improve overall profitability.
• Operational Efficiency and Multitasking: Learn to efficiently manage day-to-day operations while balancing administrative tasks and team coordination, all within a fast-paced environment.
• Communication and Interpersonal Skills: Enhance your verbal and written communication through daily interactions with cross team communication ensuring clarity, alignment, and strong relationships.
• Knowledge of Food Safety and Compliance: Acquire an in-depth knowledge of local health regulations, sanitation practices, and workplace safety standards, ensuring compliance and promoting a safe, clean environment for team members and customers.

Physical Requirements: 

• Able to stand and walk for the majority of an 8 hour shift
• Able to transport up to 50 lbs 
• Able to climb stairs daily
• Able to work with kitchen equipment including but not limited to ovens, knives and stoves safely. 
• Occasional exposure to heat and cool temperatures.

Training

Stone Creek Coffee has a paid training program for our Kitchen Managers, which includes Kitchen Operations training and Leadership training courses. We also offer ongoing training opportunities to ensure we never stop learning!

Compensation Structure

The Kitchen Manager is a full-time salaried position eligible for the Stone Creek Coffee benefit package which includes:

• 401(k) Retirement Plan
• Health, Vision, and Dental Insurance, HSA
• Lifestyle Spending Account (LSA) stipend
• BetterHelp Partnership
• Paid Time Off (Vacation, Sick Time, Volunteer Time, Professional Development Time and Mental Health Days)
• Complimentary weekly coffee
• On the house fuel (i.e coffee beverages) while scheduled
• Employee Discounts (40%)

Kitchen Manager Trainees (KMTs) start as hourly employees beginning at $16.00 an hour, plus tips. During KMT training participants are eligible for Stone Creek Coffee benefits including complimentary coffee, employee discounts, insurance, etc.

For KMTs who complete training and are placed in a Kitchen of their own, we offer an annual salary beginning between $45,000 - $50,000; starting pay based on qualifications and experience.

All employees have the opportunity for a compensation review and discussion three times annually during Pay and Performance Reviews. Stone Creek Coffee strongly encourages people from underrepresented groups to apply. 

We are an Equal Opportunity Employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.