L2/L3 Support Engineer Office Move & Day -to -Day Support (Contract)

Overview

We are seeking an experienced L2/L3 Support Engineer to provide on -site support for a client in NYC. The role has two components: (1) day -to -day end -user and infrastructure support, and (2) hands -on facilitation of an office move, including meticulous labeling of all network and server equipment and creation of a complete network diagram and port mapping to support relocation.

The client maintains rigorous security compliance requirements that must be upheld at all times.

Responsibilities

• Provide L2/L3 day -to -day support for end users and infrastructure
  
• Inventory and diligently label all switches, servers, NAS devices, firewalls, and other appliances ahead of the office move
  
• Create accurate network diagrams and port/cable mappings to facilitate teardown and reinstallation
  
• Assist with physical decommissioning, transport prep, and reinstallation of equipment
  
• Terminate and test network cabling (RJ45 and keystone) as needed
  
• Document all work clearly and consistently
  
• Operate within client security and compliance policies without exception
  
• Coordinate with and take direction from the MSP team while working autonomously on -site
  

Required Qualifications

• Proven experience in networking, firewalls, switching, and server administration
  
• Strong written and verbal communication; disciplined documentation habits
  
• Ability to lift 50–75 lbs
  
• Comfortable working on a ladder
  
• Hands -on competency terminating network cabling (RJ45 and keystone jacks)
  
• Punctual, reliable, and security -driven
  
• Able to work autonomously while remaining coachable and managed by the MSP team
  

Preferred Qualifications

• Experience with ISO 27001 and NIST frameworks
  
• Low -voltage wiring experience
  
• PoE deployment experience
  
• Fiber optics and SFP module experience