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Lab Instrument Service Specialist

Job Description - Lab Instrument Service Specialist

Position: Lab Instrument Service Specialist


Salary Range: $85,000 - $95,000/yr.


Location: Germantown, MD


About Pharmaron


Pharmaron is a global contract research and manufacturing organization (CRO/CDMO) helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK, China, and Singapore, we support drug discovery through to manufacturing with fully integrated high-quality services.


We're proud of the impact we make and just last year, we supported 887 discovery projects, 1,100+ CMC programs, and 1,397 clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,300 global customers. To learn more, visit www.pharmaron.com.


Job Overview


Lab Instrument Service Specialist will be responsible for performing preventative maintenance (PM), routine calibration, performance qualification (PQ), troubleshooting, repair, and inventory of analytical instrumentation and laboratory equipment, including but not limited to, HPLC equipment, mass spectrometers and particle accelerators.



Key Responsibilities



  • Perform PM on analytical instruments and laboratory equipment, establish PM programs for new equipment, and update established PM programs, as required.

  • Install and configure new analytical instrumentation and laboratory equipment, including performance qualification, as required.

  • Efficiently and correctly repair analytical instruments and laboratory equipment to ensure minimal downtime.

  • Monitor equipment failures to determine the need for appropriate remediation.

  • Develop testing procedures and strategies.

  • Maintain analytical instruments and laboratory equipment records in accordance with required documentation standards.

  • Maintain an accurate inventory of instrument consumables and parts.



What We're Looking For



  • Associates degree / equivalency (60 or more college credit hours) in related field + 2 years' experience OR Bachelor of Science in related field.

  • Extensive experience with laboratory instrumentation and troubleshooting.

  • Ability to operate various instrument types, including HPLCs, mass spectrometers, and automated liquid handling systems.



Why Pharmaron?


Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 25,000 employees and operations in the US, UK, China, and Singapore. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.


Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.


Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:



  • Comprehensive Medical, Dental & Vision Insurance with significant employer contributions

  • 401(k) Retirement Plan with generous employer matching

  • Generous Paid Time Off (PTO), Paid Sick Leave & Company Holidays to support work-life balance

  • Employer-funded Health Savings Account (HSA) contributions (for eligible plans), plus Healthcare & Dependent Care Flexible Spending Accounts

  • 100% Employer-paid Employee Life Insurance, AD&D, Short- and Long-Term Disability Insurance

  • Employee Assistance Program (EAP), mental health resources, and wellness programs

  • Family-friendly benefits, including fertility support and maternity resources

  • Professional development and career growth opportunities within a leading global CRO/CDMO


How to Apply:


Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!


As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.


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