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Laboratory Technical Supervisor

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Job Description - Laboratory Technical Supervisor


Join our Team
At Urology Austin, we don’t just treat patients, we care for people. Our mission is rooted in compassion, innovation, and teamwork. As a Laboratory Supervisor, you’ll lead a skilled diagnostic team committed to delivering accurate, timely, and high-quality results that directly impact patient care. You’ll oversee daily lab operations, ensure compliance with regulatory standards, and foster an environment where precision, safety, and collaboration thrive. If you’re looking for a role where your expertise, leadership, and attention to detail truly matter, this is the opportunity for you.
 
Position Summary
The Laboratory Technical Supervisor at Urology Austin oversees day-to-day operations of our CLIA certified and CAP accredited diagnostic laboratory, ensuring high-quality, compliant, and efficient testing across multiple clinic locations. This role provides technical and administrative leadership, manages laboratory staff, coordinates scheduling, and ensures ongoing training and competency. The Supervisor maintains quality assurance programs, enforces safety protocols, and supports continuous improvement through instrument oversight, test validation, and collaboration with clinical teams.
Job Relationships:
  • Reports to the Laboratory Director
Qualifications
  • Master’s degree in medical technology, clinical laboratory science, or a chemical, physical, or biological science and at least 4 years of training and experience in high complexity testing in the respective specialty, OR
  • Bachelor’s degree in one of the above disciplines and at least 6 years of training and experience in high complexity testing in the respective specialty.
  • Minimum 1-2 years in a leadership or supervisory role required.
  • Strong understanding of CLIA, CAP, and OSHA regulatory standards.
  • Experience with Orchard Harvest Laboratory Information Systems (LIS) preferred.
  • Excellent attention to detail and organization skills.
  • Strong communication and teamwork skills.
Essential Job Duties
  • Supervise daily operations of the clinical laboratory to ensure timely and accurate results.
  • Provide direct supervision, mentorship, and performance evaluations for laboratory staff.
  • Ensure adherence to CLIA, CAP, OSHA, and all state and federal agencies.
  • Maintain and monitor quality control and quality assurance programs, including oversight of proficiency testing.
  • Coordinate and document staff training and competency assessments.
  • Manage scheduling, workflow, and staffing levels to maintain operational efficiency.
  • Oversee instrument maintenance, calibration, and troubleshooting in collaboration with vendors.
  • Oversee test validation, verification, and implementation of new assays or platforms.
  • Ensure proper use and integration of the Laboratory Information System (LIS).
  • Maintain inventory and ordering of reagents, supplies, and equipment
  • Participate in audits, inspections, and the development of policies and procedures.
  • Lead or support quality improvement initiatives and process optimization projects.
  • Assist with inventory management and restocking of lab supplies.
  • Perform other duties, as assigned. 
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions:
  • Physical demands: varied activities including sitting, standing, walking, bending, lifting, and reaching. Frequent standing and working for extended periods of time. Periodic need to lift and carry items up to 50 pounds. Some stress related to ensuring accuracy and safety of operation.
  • Work environment: combination of laboratory and office setting. Exposure to communicable diseases, biohazard’s, toxic substances, and other conditions common in laboratory environment.
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