LEAD CERT MEDICAL ASST

Performs all duties and responsibilities of a Certified Medical Assistant at a satisfactory or above level. Serves as a preceptor for all clinical employees: Ensures new clinical staff are properly trained in office procedures. Implements and trains clinical staff on new or updated processes (including Epic workflows, clinical, and administrative duties). Conducts clinical skill assessments for all clinical team members. Serves as the first point of contact for clinical staff and for all employees when the Practice Administrator is offsite. Communicates issues or escalates questions to the covering manager or the Director when the Practice Administrator is offsite. Assists with scheduling patients who need appointments to address Women's Health, health maintenance and preventive care needs. Ensures adherence to infection control protocols and clinical best practices. Ensures all Point-of-Care (POC) equipment protocols and workflows are followed, including: Automated External Defibrillator (AED) Audits vaccine supplies according to the practice's established schedule.