Lead Collections Analyst

Are you a detail-oriented collections professional who enjoys being a subject matter expert, mentoring others, building relationships, and making a positive impact in your community?

Corda Credit Union is seeking a Lead Collections Analyst to join our Cedar Rapids team. In this role, you will serve as a Subject Matter Expert (SME) for the Collections Team, providing leadership, guidance, training, troubleshooting, and support to improve departmental efficiency.

You'll manage delinquency and recovery efforts across consumer, credit card, mortgage, and commercial account portfolios while minimizing losses and charge-offs. You will also serve as the primary liaison with third-party vendors and collaborate with internal and external stakeholders to ensure effective collection and recovery strategies.

Why this role stands out:

• Collaborate with a high-performing operations team


• Drive exceptional member experiences by executing reasonable solutions and excellent communication


• Play a key role in community engagement and local growth


• Join a company recognized for Member Focus and Career Growth


• Access to our very generous benefits and encouraged work/life harmony

Corda Credit Union employee benefits include:

https://www.cordacu.org/careers/#benefits

Are you a good fit for this position?

To succeed as a Lead Collections Analyst at Corda Credit Union, you should excel in research, problem solving, and leadership. In this role, you will support the collections team, oversee daily operations, and maximize recovery on delinquent accounts through collateral liquidation, legal remedies, and member-focused solutions that promote positive financial outcomes whenever possible.

A commitment to member service is essential for building trust and long-term relationships.

Are you ready for an exciting opportunity? We would love to hear from you.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.