Lead Direct Support Professional

Accord is seeking a mission-driven Lead Direct Service Professional (LDSP) to join our Day Supports Team in making a difference in the lives of people living with disabilities. The LDSP onboards, trains, and leads a team of DSPs as they evaluate, create, and support the activities of daily living for the people that the Accord Day Program serves.

This is a fully in-person role at our facility in Midway St. Paul with hours from 7am-3pm, Monday through Friday.

Accord is a nonprofit dedicated to making it possible for people living with disabilities to achieve their personal and career goals. We utilize a person-centered approach to provide services that span a wide array of supports to empower, uplift, and transform lives to help individuals live their greatest lives. Accord has been recognized by the Council on Leadership and Qualify for Excellence, with Distinction, in person-centered care. If our vision matches yours, we hope you consider joining us.

The LDSP will:

• Provide personal assistance, medical attention, emotional support, or other personal care to participants in the Accord day program.
• Develop and deliver programming that nurtures the needs, self-expression and living skills of supported people.
• Serve as Lead DSP, training team members in all systems, including the Electronic Health Record platform, coaching staff in complex situations, assisting Senior Program Manager with compliance.
• Document incidents and complete needed reports and communication.
• Possess working knowledge of transportation systems and providers, providing support as needed.
• Administer medications and monitor medical conditions of participants.
• Document support plans, activities, and progress toward stated goals.
• Facilitate Day Program participants’ access for self-determination.

Minimum requirements:

• Must meet one of the qualifications listed below and provide documentation, including a degree copy and a transcript showing the degree earned. Resume must indicate direct care experience. 
• A four-year bachelor’s degree in a field related to human services and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR 
• An associate degree in a field related to human services and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR
• A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older; OR
• A minimum of 50 hours of education and training related to human services and disabilities and four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualification identified above. 
• • Experience in Microsoft, Google, and Electronic Health Record platforms. 
  • Dept of Transportation Certification or ability to pass and maintain DOT certification. 
  • Ability to pass mandated background checks. 
  • Current Driver’s license and clean driving record. 

Preferred qualifications:

• Two or more years experience working with individuals living with mental or developmental disabilities. 
• CPR/First Aid certification.
• Medication administration certification. 

Knowledge, Skills & Abilities: 

• Excellent rapport with diverse individuals with ability to listen carefully and communicate effectively.
• Strong conflict management skills with ability to redirect and resolve issues.
• Ability to maintain confidentiality with attention to privacy standards. 
• Ability to serve as ambassador of Accord in the community and in the facility. 
• Ability to work independently and as a part of a team in sharing information and completing work, collaborating with diverse stakeholders.  

$20-22 per hour, nonexempt, depending on qualifications. Benefit eligible with healthcare, dental, vision, optional coverages, and 403b with employer match. Employer-paid basic life, Short-Term disability, and Long-Term disability. PTO, 9 paid holidays + 1 floating holiday, paid volunteer time, employee wellness program, $2500 annual tuition assistance, mileage reimbursement. Opportunities for advancement within the company. 

Accord is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, marital status, veteran status, or disability status.

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