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Lead Engagement Manager, FDE - CMEG

Job Description - Lead Engagement Manager, FDE - CMEG

CSQ427R242


The Lead Engagement Manager delivers measurable impact for our Communications, Media, Entertainment, & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.


The impact you will have:



  • Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals.

  • Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.

  • Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.

  • Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.

  • Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.


What we look for:



  • 10+ years of leadership experience in Professional Services.

  • Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.

  • Proficient thought leadership, increasingly viewed as an external expert in the industry.

  • Participate in the hiring process to attract top-tier talent. 

  • Expertise in Databricks architecture, ecosystem, and strategic account planning.

  • Ability to travel up to 25-50% as required.

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