Lead Installer Technician (Boiler)

Lead Installer Technician (Boiler)

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Responsibilities

Boiler Installation & System Setup

• Install, replace, and commission residential boiler systems, including steam, hot water, and high‑efficiency units
• Configure and optimize hydronic heating systems, including piping, pumps, zone controls, and venting
• Perform system start‑up, testing, and calibration to ensure safe and efficient operation

Leadership & Oversight

• Serve as the lead technician on installation projects, directing team members and coordinating onsite workflow
• Train junior installers on proper techniques, safety procedures, and installation standards

Technical Troubleshooting

• Diagnose and resolve issues related to boilers, burners, controls, and overall system performance
• Identify potential installation complications and recommend effective solutions

Customer Interaction

• Clearly explain boiler replacement or installation processes to homeowners
• Provide system operation guidance and ensure customer satisfaction upon project completion

Documentation & Software Use

• Use ServiceTitan (or similar software) to document installation details, track materials, and update job status
• Maintain accurate and organized records in compliance with company and regulatory standards

Safety & Compliance

• Ensure all installations meet local, state, and national mechanical and building codes
• Adhere to strict safety protocols for equipment handling, combustion safety, and jobsite practices

Product Expertise & Recommendations

• Provide expert recommendations on boiler types, efficiency options, and system upgrades
• Stay informed on emerging technology, energy‑efficient equipment, and industry best practices

Qualifications

• 10 years of experience installing and commissioning HVAC/boiler systems
• Strong working knowledge of hydronic systems, steam systems, venting, circulators, controls, and piping
• Experience leading installation teams or serving in a senior installer role
• Ability to read and interpret blueprints, schematics, and manufacturer specifications
• Licensing: Valid HVAC or related license in the state of New Jersey preferred
• EPA Certification: EPA Type II or Universal Certification required
• Gas piping certification or equivalent experience strongly preferred
• Experience with ServiceTitan or similar service‑management software is a plus

Other Requirements

• Excellent communication and customer‑service skills
• Strong problem‑solving ability and attention to detail
• Leadership mindset with the ability to mentor and support team members
• Professional, reliable, and safety‑focused
• Valid driver’s license with a clean driving record
• Ability to lift 50+ lbs and work in attics, basements, crawlspaces, and other residential environments