Lead, Medical Assistant - Behavioral Medicine

Description

About Jordan Valley Community Health Center:

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

 Key Responsibilities:  

• Organizes job functions and work area to be able to effectively complete varied assignments within established time frames.
• Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Perform medication reconciliation with patients.
• Advise and schedule appropriate follow-up appointments.
• Carries out physician orders accurately, directly, and indirectly.
• Maintain and coordinate communication among patient/significant other, staff, and physician as evidenced within medical record, client, and health care team feedback.
• Effectively communicate patient’s changing needs and plans of care among staff members.
• Report patient needs/programs and observations regarding patient’s condition to the physician.
• Work collaboratively with other members of the healthcare team in coordination of the patient’s care as evidenced by other department feedback.
• Participates in staff development programs.
• Assists patients, family members, or other clients with concern and empathy; respects their confidentiality and privacy and communicate with them in a courteous and respectful manner.
• Answers and refers telephone calls or other inquires to ensure accurate and timely communications as facilitated.
• Assists in the orientation/training of new Team Members.
• Demonstrates flexibility to perform duties wherever volume deems it necessary within the Clinic.
• Consistently evaluates work and determines if further steps are needed to meet client expectations.

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.

• Nine paid holidays per year.

Requirements

Required Qualifications:

• Graduation from a Medical Assistant program with minimum 1 year experience. Registered or certified medical assistant will be accepted in lieu of work experience. OR
• Registered or Certified Medical Assistant with minimum of 1 year experience. OR
• Attended and graduated a Medical Assisting program with at least 1 year experience, has not taken the certification/exam or is no longer current.
• Minimum of 2 years clinical experience.