Lead Office - Beebe Walk In

Supervises and directs the day-to-day billing functions for hospital bills prepared for Medicare, Blue Cross, Medicaid, Commercial and Self-Pay claims.

Demonstrates ability to plan and organize work flow to maximize productivity while maintaining quality, safety and customer satisfaction.. Assists in the development of PDCA systems to implement and monitor process improvements and take action where appropriate. Ensures team members maintain departmental policies/procedures, and adhere to all quality, safety, and regulatory standards/requirements. Supports department by monitoring regulatory/accreditation compliance. Takes actions to address deficiencies as appropriate. Trains new and current team members and students. Ensures that orientation and training checklists are completed. Makes sure that annual mandatory education is completed and competencies are assessed and documented. Provides feedback to leadership about team members' performance, including need for coaching, counseling, disciplinary action. Assists leadership in completing initial and annual performance appraisals. Recommends/Assists with the preparation of departmental training and education, quality and safety programs and performance improvement projects. Acts as resource person for daily operations within the department, section or unit. Very knowledgeable about the specific aspects/technical details of the job, and readily share knowledge with others. Participates in the interview process and provides feedback on candidates. Responsible for the daily operation of the billing office. Assists the Director of Operations in establishing and monitoring quality assurance standards for the department. Monitors performance and communicates results of performance studies to billing staff to promote quality improvements. Reviews problem claims and meets with billing staff on a daily basis to answer questions and seek resolution to billing problems. Responsible for monitoring and documentation on all material accounts receivable reporting results to upper management in a timely manner. Responsible to stay up-to-date in billing changes and regulation dictated by third-party payors. Responsible for the communication of billing changes and requirements to billing staff. Assists the Director of Operations in the development of desk top procedure guidelines. Responsible to keep procedures current and up-to-date. Provides training and orientation for new staff. Utilizes quality assurance reports to educate staff and make on-going quality improvements in job performance. Assists the Director of Operations in the hiring and interviewing of new personnel. Will also assist in monitoring and evaluating employees' performance. Supervises all personnel of the Billing Department in the absence of the Director of Operations. Prepares transaction reports for write-off of accounts. Refers reports to Director of Operations for write-off approval. Establishes and maintains liaison with federal, state and third party insurance payers to ensure accurate and timely medical billing of claims. Develops and maintains a good working rapport with inter-departmental personnel as well as other departments within the hospital.

Essential:
* High school graduate or equivalent

USD $18.00/Hr.

USD $27.90/Hr.