Lead QC Tech - Led

Location: Orlando, FL | Schedule: Full Time | Pay Range: $21.75 to $26.00/hr

Lead QC Tech - LED | Drive Quality. Prepare Exceptional Experiences. Lead Technical Excellence.

LMG is seeking a Lead QC Tech - LED to support daily LED operations through equipment preparation, quality assurance, technical testing, and workflow coordination. This role plays a critical part in ensuring LED systems meet operational standards, inventory remains show-ready, and projects are executed with accuracy, efficiency, and attention to detail.

If you are a technical professional who thrives in fast-paced environments, enjoys solving complex challenges, and takes pride in delivering exceptional quality, this is your opportunity to grow your career with an industry-leading entertainment technology organization.

Who We Are

LMG delivers award-winning video, audio, lighting, LED, and audiovisual technology solutions for live events, conventions, meetings, and entertainment experiences across the country. Through innovation, technical excellence, and collaboration, we help create unforgettable moments while investing in the growth and success of our teams.

What You’ll Be Doing

As a Lead QC Tech - LED, you will support equipment quality, lead preparation activities, coordinate operational workflows, and ensure LED systems are tested, documented, and ready to perform.

• Operational Communication & Workflow Support – Maintain effective communication across Operations and cross-functional teams to maximize efficiency, align priorities, and support successful execution of deadlines and project requirements

• Team Support & Technical Leadership – Assist with training, coaching, and monitoring team activities while helping resolve discipline-specific challenges and supporting employee growth, development, and performance

• Daily Planning & Execution – Assist and backfill discipline leadership with planning and coordination of day-to-day responsibilities including show preparation, client demonstrations, workflow organization, and operational readiness

• LED Quality Assurance & Equipment Traceability – Maintain rigorous quality standards for LED equipment preparation, testing, inspection, and inventory traceability to ensure reliable performance and show readiness

• Technical Interpretation & System Validation – Read, analyze, and interpret technical procedures, specifications, and CAD drawings to validate system configurations and support accurate project execution

• Equipment Configuration & Show Readiness – Determine equipment operating requirements for integrated systems and standalone configurations while ensuring all components, accessories, and ancillary items are properly represented on show orders and reservations

• Inventory Coordination & Problem Resolution – Identify inventory shortages, scheduling conflicts, and equipment availability concerns through inventory systems while partnering with Project Coordinators, Equipment Logistics Coordinators, and operational leadership to resolve issues proactively

• Functional Testing & Quality Control – Configure LED systems to replicate show conditions, perform inspection and operational testing, complete quality checklists, and verify compliance with LMG quality standards before release

• Repair Coordination & Technical Troubleshooting – Escalate failed equipment to Engineering for analysis and repair, track turnaround expectations, and collaborate to identify alternatives that maintain delivery timelines and customer requirements

• Warehouse Organization & Equipment Stewardship – Maintain organized and safe storage practices through inventory management, coded bin systems, equipment handling standards, and continuous improvements to warehouse effectiveness

• Operational & Customer Support – Assist with warehouse operations as needed including product pickups and returns, local deliveries, consumables tracking, inventory support, and communication with internal teams and customers

What We’re Looking For

• Experience in LED systems, audiovisual technology, live event production, warehouse operations, or related technical environments preferred
• Strong understanding of quality control processes, equipment preparation, and technical testing methodologies
• Ability to interpret technical procedures, schematics, and CAD drawings
• Experience troubleshooting technical equipment and identifying practical solutions under deadlines
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills with the ability to collaborate across departments
• High attention to detail and commitment to delivering superior quality standards
• Ability to work independently while supporting team objectives and operational goals

Why Join LMG

• Be Part of the Experience – Help prepare the technology that powers unforgettable live events and productions
• Technical Growth – Expand your expertise in LED systems, quality processes, and operational leadership
• Fast-Paced Environment – Work on dynamic projects with opportunities to solve challenges every day
• Collaborative Team Culture – Partner with skilled professionals who value innovation, quality, and execution
• Comprehensive Benefits – Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company match, paid time off, and company holidays

LMG is a Tobacco-Free and Drug-Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA.

Ready to lead quality, prepare world-class LED systems, and help deliver exceptional live experiences? Apply today and build your future with LMG.