Identify, analyze, and determine solutions regarding capability gaps
Partner with the business to define what a qualified RTP team member looks like based on their job responsibilities – then design an appropriate curriculum
Create, revise, and implement training and related documents, ensuring they are well written, executable, and compliant with applicable policies/procedures
Facilitate the review of documents and training materials to ensure compliance and learning requirements are met.
Ensure that training solutions are aligned to global strategy where appropriate by proactively connecting with the Global L&D organization
Ensure that current training courses/interventions are effective – and if not, identify an alternative and implement
Proactively identify areas where capability challenges exist and design interventions on how to reduce those issues.
Define ongoing ownership and maintenance plan for L&D interventions
Monitor learning budget for projects within assigned business area/function as applicable
Create initial project scope documents, appropriately leveraging learning services suppliers for outsourced work to achieve business objectives
Create, review and oversee execution of implementation plan(s), ensuring effective coordination with personnel who create and revise business area/function SOPs and other documents
Monitor and communicate program/portfolio status to key business partners
Anticipate and resolve project/program issues, escalating as appropriate
Oversee portfolio of projects to ensure on -time, on -budget creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet needs of business (including translations and any “Corporate Initiative” requirements).
Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data
Think strategically about the best way to train our team members – not just what has been done, but the best way to get them effectively trained and able to use their knowledge quickly.
Benchmark cross functionally within Lilly as appropriate, seeking sharing and replication opportunities
Establish strong relationship with suppliers and Lilly supplier management contacts to align on portfolio of projects and services and ensure seamless quality of deliverables.
Conduct usability testing as required
Share business metrics, interpretations, and solutions with Supervisor, business partners/process team
Participate regularly in area/function project and process teams.
Understand RTP functions deeply, including business goals, job titles and descriptions, key duties, and responsibilities
Monitor RTP team members’ satisfaction of learning programs and use that feedback to improve our programs
Consult across the assigned business area/function and the Lilly learning community to ensure training plans align with business plan, strategic direction, and compliance and ethics.
Influence your RTP team leaders to think about the most efficient and effective way to deliver training interventions that are meaningful, useful, and relevant to their roles
Manage suppliers working on L&D related projects to ensure delivery and performance mirrors or exceeds our agreements; ensure that the deliverables meet the needs of our site team members
Requirements
Minimum 3 years of GxP auditing experience in related industry
Minimum of 5 years of experience within the Pharmaceutical / Biotech / Medical Device industry
Experience working in a GxP (regulated) environment.
Experience in technical writing
Demonstrated program/project management skills
Experience with learning & development business processes
This position needs to develop a GXP training program from the ground up
Demonstrated ability to establish strong business relationships
Demonstrated ability in communication, conflict resolution, and judgment and managing complexity
Working knowledge of business area/function
Experienced in Vendor management
Ability and willingness to challenge business partners regarding ways to use learning interventions to most effectively meet business requirements
Ability to work independently and in a team environment.
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