Job Description - Lead Retail Sales Associate, aka Lead Budtender
Job Title: Lead Retail Sales Associate, aka Lead Budtender
Location: Bonnie Brae (Denver), Colorado
Reports to: Store Manager
Job Type: Full-time
FLSA: Non-Exempt, Hourly
Compensation range: $20.00 - $20.25 (hourly)
Benefits:
Employee discount, Paid Time off
Medical, Vision, and Dental coverage (offered to full-time employees only)
Position Summary:
The Silver Stem Fine Cannabis (SSFC) Lead Retail Sales Associate Lead Budtender is a crucial role, representing Silver Stem on the retail level and serving as the face of our brand. As the primary employee interacting with our patrons, you have the power to leave a lasting impression. Your shared goal is to guide our patrons to fully enjoy their experience, gain knowledge of our products and other cannabis accessories, and ultimately return to our establishments in the future. You also play a crucial role in maintaining functionality, efficiency, and fluidity throughout the store and among all levels of SSFC staff, the corporate team, vendors, and others.
Essential duties and responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
All Front Desk Associate duties and responsibilities
Patient intake (Dual-use and medical licensed locations only)
Greet and assist customers, vendors, and visitors in a friendly and helpful manner following check-in protocol
Proper phone and email etiquette
Complete knowledge of our Silver Seeds membership program and its benefits
Complete understanding of our Primary Patient Program and its benefits
Understand and fully utilize SSFC’s Point of Sale (POS) system, Flowhub
Opening and Closing procedures
Accurately handle cash transactions and maintain a balanced cash register
Maintain a clean and organized work environment
Adding products into virtual shopping carts in the POS and adhering to state-mandated daily sales limit
Provide product recommendations and educate customers on cannabis products
Adhere to all state and local regulations regarding the sale of cannabis products
Adhere to SSFC policies and procedures
Assist with the completion of daily store operations
Assist with daily inventory audit procedures
Maintaining knowledge of company security requirements
Essential qualifications:
Must be 21 years of age or older
Excellent customer service and communication skills
Knowledge of different cannabis strains and products
Experience working in a retail or customer service environment
Ability to work in a fast-paced and dynamic work environment
Knowledge of essential computer functions and ability to learn how to use various software and programs
Good written and verbal communication skills
Must have obtained a valid Employee Badge from the Colorado Marijuana Enforcement Division before the date of hire
Must be able to lift up to 25 lbs. individually
Must be able to sit, stand, stoop, crouch, reach, and lift for long periods
** Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions**
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