Lead Water Technician (ID# 758)

Position Overview

Our client is seeking an experienced Lead Water Technician to lead water damage mitigation and structural drying projects for residential and commercial properties. The ideal candidate will have 6+ years of water mitigation experience, current IICRC certifications, strong knowledge of industry standards, and the ability to lead field crews while maintaining high-quality customer service and documentation.

This role requires a hands-on leader who can assess water damage, develop drying plans, operate moisture detection equipment, supervise technicians, and ensure projects are completed safely, efficiently, and according to IICRC standards.

Key Responsibilities

• Lead and supervise water mitigation technicians and field crews.


• Assess water damage and determine the appropriate mitigation and drying procedures.


• Develop and implement effective structural drying plans.


• Perform moisture inspections, moisture mapping, and daily monitoring.


• Set up, monitor, and adjust air movers, dehumidifiers, and other drying equipment.


• Use moisture meters, thermal imaging cameras, hygrometers, and related equipment.


• Complete project documentation, photographs, sketches, moisture maps, and drying reports.


• Accurately track labor hours, equipment usage, materials, and job progress.


• Communicate project updates with customers, management, adjusters, and other involved parties.


• Ensure proper use of PPE and compliance with company safety procedures.


• Maintain clean, organized, and safe work areas.


• Train and mentor junior Water Technicians on proper mitigation and drying procedures.


• Conduct daily inspections of company vehicles, tools, and equipment.


• Provide professional and responsive customer service throughout the project.


• Assist with Category 1, 2, and 3 water loss projects and related remediation activities.


• Travel to job sites and assist with emergency response, including evenings and weekends when required.


• Participate in required company, safety, and technical training.

Qualifications

• 6+ years of professional water damage mitigation/restoration experience required.


• Current IICRC certifications required, with WRT strongly preferred.


• IICRC ASD certification preferred.


• Strong working knowledge of the IICRC S500 Water Damage Restoration Standard.


• Knowledge of structural drying, moisture monitoring, psychrometry, and water mitigation procedures.


• Experience with moisture meters, thermal imaging cameras, hygrometers, and related drying equipment.


• Ability to calculate equipment requirements and determine appropriate drying strategies.


• Previous experience leading or supervising restoration crews.


• Experience handling residential and commercial water losses.


• Knowledge of Category 1, Category 2, and Category 3 water damage.


• Strong documentation, communication, leadership, and organizational skills.


• Valid driver's license with eligibility to operate a company vehicle.


• Ability to read, write, and communicate effectively in English.


• Ability to work independently while effectively coordinating with project managers and other team members.

Physical Requirements

• Frequently lift and carry 50+ lbs.


• Stand, walk, bend, kneel, climb, and work for extended periods.


• Work in confined, restricted, wet, or physically demanding environments.


• Safely operate and move water extraction and drying equipment.


• Work in residential, commercial, and construction environments.


• Use mobile devices and tablets to document project information and work hours.


• Ability to work flexible schedules, including evenings, weekends, emergency calls, and occasional overnight assignments.

Compensation & Benefits

Pay: $26.50 per hour

Our client offers competitive hourly compensation and a comprehensive benefits package that includes:

• 401(k) with company match


• Medical, dental, and vision insurance


• Disability and life insurance


• Employee Assistance Program (EAP)


• Paid holidays


• Paid time off (PTO)

Disclaimer

The above information describes the general nature and level of work performed in this position. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.