Job Description - Lease Administrator






Job Description




POSITION PROFILE


Responsible for evaluating and performing maintenance requests submitted to RFS. Maintains the integrity of the internal lease deck by auditing customer lease agreements, monitoring a series of Infolease reports and updates Infolease. Advises non-FSB users on internal lease policy and works together with Sales, Customer Administration and Accounting to initiate or resolve customer billing issues.


JOB DUTIES AND RESPONSIBILITIES



  • Reviews and audits Customer paperwork, lease agreements and associate documents

  • Reviews and audits requests to modify lease billing to ensure paperwork supports these changes

  • Modifies internal lease billing in Infolease in accordance with customer signed documents

  • Reviews requests for customer credits to ensure proper approvals based on O-15 policy have been obtained

  • Provides internal lease support on lease billing related questions













Job Description Continued





  • May have responsibility for working RFS exception reports

  • Participates on conference calls as needed

  • Performs other duties as assigned.










Requirements

QUALIFICATIONS (Education, Experience, and Certifications)



  • Requires high school diploma and equivalent related experience

  • 3-4 years of business process, leasing customer service related training experience required

  • Ability to multi-task and handle projects simultaneously

  • Strong verbal and written communication skills, ability to listen attentively and express ideas clearly and concisely.

  • Extremely organized and able to meet deadlines.

  • Strong analytical skills

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.







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