Reports To: National Desk Manager Location: In Person – Needham, MA. Office
Position Overview
This position supports the Residential Real Estate Team in preparing and amending title documents, working on title clearing items, and researching title documents on all national pipeline files, and coordinating with, including but not limited to, the national desk manager, paralegals, real estate agents, lenders, borrowers, and attorneys with closing documents and timelines.
Key Responsibilities
Manage and maintain multiple lender files for purchase and refinance transactions across all 50 states
Prepare and review complete title packages for borrowers; coordinate with lenders and clients to resolve revisions
Collaborate with title insurance underwriters to address and clear title issues
Communicate with municipal offices, tax collectors, and assessors to obtain property tax information, resolve liens, and secure releases
Draft and review closing documents, including deeds, powers of attorney, affidavits, and related legal paperwork
Coordinate with attorneys, real estate agents, and third parties to obtain all required closing documentation (utility final readings, municipal certificates, commission statements, resale packages, smoke/CO certificates, mortgage payoffs, and lien releases)
Provide timely and professional responses to phone and email inquiries
Maintain a high level of professionalism in all client interactions
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