Legal Dispatch Coordinator

About Docketly:

Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services 

Job Overview:

We are seeking a highly organized, detail-oriented professional to manage high-volume court hearing coverage through efficient dispatching and real-time coordination. This role is heavily focused on logistics, scheduling, and ensuring seamless attorney coverage, while also supporting client communication and service growth. The ideal candidate thrives in a fast-paced, KPI-driven environment and excels at prioritization, problem-solving, and execution.

Key Responsibilities:

Dispatching & Hearing Coverage (Primary Focus)

• Coordinate and dispatch attorneys to cover a high volume of daily court hearings


• Manage real-time scheduling changes, cancellations, and urgent coverage gaps


• Confirm assignments and ensure all hearings are fully staffed and accurate


• Monitor coverage pipelines and proactively resolve conflicts or shortages


• Maintain constant communication with attorneys to ensure timely arrival and completion

Operations & Coordination

• Maintain accurate scheduling data across dispatching and CRM systems


• Track coverage metrics, completion rates, and service quality


• Partner with internal teams (recruiting, operations, client success) to ensure seamless execution


• Identify process inefficiencies and recommend improvements to dispatch workflows

Client Communication & Support

• Serve as a point of contact for client updates related to hearing coverage


• Conduct outbound follow-ups as needed to confirm details or address service needs


• Support client retention through reliable, consistent service delivery

Business Support

• Assist with outbound outreach to support coverage needs and client growth


• Contribute to operational reporting and performance tracking


• Support team initiatives tied to expansion and service optimization

Being a Docketly employee means:

• Comprehensive Medical, Dental Vision Coverage 


• 401K plan with company matching


• Transit benefits


• Excellent growth opportunities

Pay Range: $20.00 to $20.00 an hour
Schedule: Monday through Friday, In Person in our Longmont, CO Office.