Legal Operations Specialist

The Legal Operations Specialist provides operational, administrative, analytical, and project support for the Legal Department, with primary responsibility for legal invoice management, vendor coordination, and legal systems administration. Oversees day‑to‑day Legal Operations activities and serves as a key contributor to initiatives involving legal technology, reporting, procedure development, and process improvement. Partners with Legal Department attorneys and staff, as well as other internal and external stakeholders, to ensure accurate billing and data, efficient workflows, and effective use of legal technology.

Essential Functions

• Performs daily Legal Operations administrative and operational support activities


• Supports invoice processing, including review, coding, routing, accrual tracking, and issue resolution with outside counsel and vendors


• Maintains and administers the legal matter management and invoicing system, ensuring accurate matter, vendor and financial data


• Assists with configuration, implementation, testing, documentation, and training for legal systems and technology


• Develops and maintains analytical reports and dashboards to support Legal Operations metrics and provides ad hoc analysis support to support strategic decision making and cost management


• Identifies process improvement opportunities and supports implementation efforts


• Assists with developing and maintaining applicable procedure/process documentation


• Ensures accuracy and integrity of data used for reporting and decision‑making


• Collaborates with Accounting, Supplier Management, Corporate Technology and other business units as needed and serves as a point of contact for outside counsel billing and administrative matters

Knowledge, Skills & Abilities

• Strong analytical and problem‑solving skills with ability to interpret financial and operational data


• Ability to lead assigned initiatives and manage competing priorities


• Proficiency with Excel; experience with reporting tools such as Power BI preferred


• Effective written and verbal communication skills


• Strong attention to detail and confidentiality

Education & Experience

• Bachelor’s degree required, or equivalent experience


• Minimum 3 years of relevant experience in legal operations, analytics, project support, or a related corporate environment

Reporting Relationship

• Reports to: Legal Operations Manager