Library Team Associate II

Minimum Requirements\: 

• High school diploma or GED and three (3) years of related experience, or a combination of education and related experience.

Preferred Hiring Requirements:

• Recent experience in a college or university

• Familiarity with the use of computers

• Knowledge of library circulation processes in an automated environment

To be fully considered for this position all candidates must submit the following at the time of submission:

• A complete and accurate GSU application 
• Resume
• Cover Letter  
• Three professional references 

#LI-KH1 

Library Associate II   

 Georgia State University Library

Collection Development & Discovery 

Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open and inviting educational facilities and an active online experience.  As an integral part of the University community, the library welcomed more than 1.4 million visitors in the past year.  As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance.  For additional information about the Georgia State University Library, visit library.gsu.edu.

The University Library is seeking to hire a Library Associate II on a full - time basis at our Clarkston campus. The scope of the responsibilities will include these essential duties but is not limited to the following:

• Deliver prompt, high-quality support by addressing and resolving user inquiries and issues.

• Monitor and respond to departmental communications, escalating issues when appropriate.

• Complete assigned and self-selected training and workshops on the use of library systems, including updates and changes in workflows, functions, and procedures.

• Perform data entry, reporting, and record management.

• Communicate updates, issues, and concerns promptly in accordance with procedures.

• Assists with collecting, organizing, and maintaining departmental data to support operations and decision-making.

• Assist as needed in departmental projects and specialized initiatives.

• Other duties assigned.