Licensed Cosmetologist

Licensed Cosmetologist

To perform exceptional Hair Services to our guests. To become an expert in the spa industry. To contribute to the team environment in a positive and helpful way. Practice the business principles of tracking and planning and investment of downtime.

Key Areas:

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  Performing services, developing skills and assisting others - 75% of time


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  Business development - 10% of time


• 
  Client care - 5% of time


• 
  Tracking & planning - 5 % of time


• 
  Sanitation - 5% of time

Education/Experience/Tools:

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  Valid CA Cosmetologist License


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  Previous salon/spa experience a plus, but not required


• 
  All tools and products to perform services are provided by salon

Skills/Knowledge/Ability:

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  Strong communication abilities


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  Ability to learn tracking formulas


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  Strive to deliver exceptional customer service


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  Sales driven


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  A love to show gratitude to the guests and community


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  Proficient or willingness to learn and use your social media for business purposes


• 
  Some computer skills

Performing Services/Developing Skills/Assisting Others:

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  Perform all services that your license covers


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  Develop skills that you aren't comfortable with


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  Make retail and pre-book offerings to the guests


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  Preform maintenance/homecare regimen instructions to guests


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  Use daily travelers


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  Step in and help co-workers as needed


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  Use company's service standards

Business Development:

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  Use social media as a way to showcase your work


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  Network your services to recruit new guests


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  Handout digital referral cards


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  Cross promote coworkers


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  Attend all salon/spa meetings


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  Attend all in-salon education in your department


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  Support special events and giveback programs

Client Care:

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  1 hour of client care time weekly


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  Wake up calls


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  Thank you card and/or call back to all new guests


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  High-end service call backs


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  Reach out to missing guests

Tracking and Planning:

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  Always have at least one week planned in your tracker


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  Look up history of retail, last visit, and additional services


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  Add up your day before and after to track growth


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  Plan downtime


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  Use Summit Planner

Sanitation:

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  Keep your station clean at all times


• 
  Remove paperwork and all items from your work area before you leave


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  Complete daily sanitation duty


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  Sanitize tools and equipment used before you leave every day


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  Complete weekly sanitation
  
  

Job Types: Full-time, Part-time

Pay: $36,000-$165,000