The Life Coach will coordinate the provision of social services within the Nxt- Level Center. The target population will be opportunity youth who face obstacles to personal, academic success and career success. ACEs (Adverse Childhood Experiences) and Trauma Informed data and tools will be used as a basis to provide wrap around support to the opportunity youth.
Primary Responsibilities & Essential Functions
(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required.)
Case Management Support
Implement an intake and assessment process with each opportunity youth to establish a baseline for services to include using the ACEs Assessment tool.
Assess and create Individual Service Plans (ISP) to provide or coordinate services to help navigate and enable the opportunity youth to re-enter academic tracks and/or enter post-secondary education, employment or training.
Develop and implement individual and group Trauma Informed services that address the individualized youth assessed needs.
Connect opportunity youth to the necessary community resources that meet their assessed needs.
Provide follow-up services and track performance of youth throughout case management process.
Program Operations
Assure the adherence to all contractual and grant provisions and any assigned budgetary requirements.
Implement, manage and report any needed information for grants and projects assigned to program.
Meet contract obligations by obtaining qualified caseload and goals by prescribed deadlines.
Maintain quality of programming and submit accurate required reports.
Keep abreast of program developments, changes and updates from Lead Life Coach, Nxt- Level Center and CIS.
Communicate any updates, successes and any pertinent information in job responsibilities to the Lead Life Counselor
Facilitate and coordinate transition of the opportunity youth to assigned school by connecting them to a CIS Site Coordinator or School Liaison
Integrative Services
Broker with outside agencies, businesses, volunteers and interns to provide direct services or referrals that meet student needs.
Assist Nxt-Level partners with client success through collaborative case management support to meet individual goals.
Maintain strategic collaborations, established for the Nxt- Level Center; with businesses, universities, community organizations to create opportunities for the opportunity youth.
Coordinate and effectively communicate with partners to insure clear collaboration and integrative services to ensure success of program.
Provide volunteer and community partner orientation regarding CIS & Nxt- Level program policies.
Coordinate in kind donations to support student needs and program activities.
File and Data Maintenance
Follow polices and procedures to all aspects of documentation in a timely manner.
Collect CIS-SA paperwork, demographic and other necessary information for each identified youth and enter this data into the approved data entry system.
Enter Individual Service Plan (ISP) and services in the approved database system.
Establish, document and maintain accurate and complete youth files with appropriate and up-to-date information/documentation as per program procedures and guidelines.
Obtain sign-in sheets for services in accordance with program procedures and guidelines.
Administrative
Manage time card
Attend all meetings and trainings as required
Ensure the completion of required programmatic reports
Plan appropriate expenditures and maintain budgets
Exhibit CIS Core Values:
Passion
Compassion
Collaboration
Optimism
Adaptability
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work generally are Monday through Friday, 8:00a.m. to 5:00p.m. or 8:30am to 5:30pm depending on work location. Employees may be required to adjust daily work hours based on location/site. This position on occasion requires long hours and weekend work.
Travel
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Required Education and Experience
Minimum Bachelor’s degree in Social Work, Psychology or related field
Minimum 3 years work experience in related field
Excellent communication skills, verbal and written.
Knowledge of client groups and/or issues related to the program area.
Proficiency in the use of computers for: word processing, databases, spreadsheets, e-mail, internet.
Experience with at-risk populations and cross-cultural environments.
Proven ability to set priorities and work with minimal supervision.
Ability to articulate program goals in a public setting.
Experience working with youth and families.
Preferred Experience and Qualifications
Master’s Degree in social work or related field and 3 years’ work experience in related field
Experience working in a school setting preferred
Bilingual ability in Spanish and English preferred
A willingness to follow the philosophy of CIS and operate as a team player.
From Communities In Schools of San Antonio student, to San Antonio Councilman, to now leading as the Communities In Schools® National CEO and President, Rey Saldaña represents the potential that each of our students has. Every student that walks through our door has the potential to define their own success, but many of them just need one caring adult to encourage them and support them as they go.
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