Life Safety Monitor Technician

Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come. CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services.  CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota. CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

As our Life Safety Monitor Technician you will help ensure efficient and compliant communication for the entire St. Alexius Health Medical Center campus and its affiliates so they can maintain a safe and well-coordinated environment for patients and staff. Every day you will process all incoming calls, alerts, and walk-in patients. You will be expected to adhere strictly to the established protocols, policies, procedures, and guidelines of the Emergency and other Hospital Departments. To be successful in this role, you must possess strong communication skills and a meticulous attention to detail, especially when handling critical information and following established procedures.

• Monitors critical alarm systems, acts as an internal emergency operator, and facilitates essential communications during normal operations, emergencies, and disasters
• Initiates and coordinates emergency responses by dispatching clinical/non-clinical personnel, security, and external agencies (Police/Fire/EMS) as needed for various alarms and conditions
• Provides front-line customer service in the Emergency Department lobby, including patient arrival/logging, and communicates patient/visitor needs to ED staff.
• Serves as the after-hours switchboard operator (10 PM - 6 AM), handling, screening, and transferring all incoming hospital calls
• Utilizes a wide array of communication technologies (email, fax, phone, radio, pagers, PA, mass communication systems) to share timely information across facilities and with both onsite and off-site personnel
• Manages audio/visual and access control systems, providing security overwatch and urgent video reviews, and completes all required log entries, incident reports, and documentation

• High school diploma, GED or equivalent 
• BLS certification upon hire
• Proficient with phones and other communication systems; basic to intermediate computer ability 

Preferred

• 3 years security, law enforcement or related experience or 1 year in a communications center