Lifestyle Enrichment Coordinator and Transportation Supervisor

Job Description: 

Introduction:

At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. 

Summary:

Responsible for scheduling transportation for residents (vehicles and chauffeurs), coordinating maintenance and licensing for community vehicles, driving the community vans and buses (including vehicles transporting 16+ passengers), and assisting in managing social activities for the residents in and out of the community; Upholds the EverTrue mission of “Older Adults Living Life to the Fullest”, core values and code of conduct with a high degree of confidentiality and integrity.    

Essential Duties and Responsibilities:

Schedules transportation for both the vehicles and all other chauffeurs for events, activities, joy rides, appointments, a la carte services, etc. for all levels of care within the community; Coordinates transportation with other staff outside of the Transportation department as needed

Assists in the development, review, interpretation and implementation of departmental policies and procedures

Evaluates and determines department staffing needs, recruits, interviews and selects potential employees, and work schedules

Supervises staff including delegating authority, directing, counseling, coaching and evaluating their performance to provide exceptional service to residents and coworkers

Assists in training and acclimating new employees and provides feedback on the standards of performance and work practices in the Transportation department

Coordinates/schedules maintenance (preventative and unexpected) with authorized service facility for all community vehicles; Delivers vehicles to service facility

Obtains required licensing and/or renewals for all community vehicles and drivers

Provides a high level of customer service while transporting residents to and from activities, appointments, and other outings; Provides assistance to residents including boarding and leaving the bus, seat belts, walkers, securing wheelchairs, groceries and packages

Maintains general upkeep of the vehicles including fueling and maintaining proper oil level and tire pressure, cleanliness

Follows all safety procedures and protocol as dictated by EverTrue policy, federal and state regulations and standard practice; Reports all hazardous conditions, defective equipment and accidents or incidents to the appropriate person immediately

Qualifications, Knowledge, Skills & Abilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily.

Driver’s License for transporting 16 or more passengers (including the driver): Class C License (or a Class A or Class B) with a Passenger Endorsement

DOT Compliant Physical 2 – 4 years of experience as a bus or van driver

Must be CPR certified

Ability to train other employees, delegate, and schedule work, monitor and evaluate performance of staff and follow up as appropriate

Ability to communicate effectively with residents; Written skills for reports

To be successful in this position, an employee will need patience and the ability to handle challenging situations; There may be circumstances that require the ability to make independent decisions when warranted; Flexibility may be required to accommodate evening or weekend activities

Physical Requirements and Working Conditions:

The physical activities, demands, and working conditions described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; and talk to hear.  The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee is frequently required to climb or balance and taste or smell.  The employee is constantly required to use sight to perform the job of driving.

• Must be able to lift/carry up to 40 lbs.
• Must be able to push/pull 30 lbs.

The employee is in and out of a vehicle on a daily basis and throughout each work shift, exposed to outdoor weather conditions that vary.  The employee is sometimes subject to emotionally upset residents or family members.

This job description in no way states or implies that these are the only duties to be performed by the employ occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards.

Additional Information:

N/A