Litigation Support Specialist

Summary

The Litigation Support Specialist plays a critical role in supporting the firm’s litigation section by managing key operational and technical functions that ensure the seamless progression of cases from inception through trial. This position requires strong technical proficiency across docketing, eDiscovery, and trial support platforms, with particular emphasis on maintaining the accuracy, integrity, and defensibility of case databases throughout the litigation lifecycle. The ideal candidate is technically skilled, detail-oriented, highly organized, and capable of working collaboratively with attorneys, paralegals, and external partners to deliver efficient, accurate, and technology-driven litigation services. 

Essential Duties and Responsibilities

The following duties are not intended to serve as a comprehensive list of all duties performed, only general illustrations of the primary types of work that may be performed. Job descriptions are subject to change as the need of the firm and requirements of the job change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the position.

eDiscovery Support

• Manage all phases of the eDiscovery lifecycle, including identification, preservation, collection, processing, and production of electronically stored information (ESI).
• Collaborate with attorneys to develop discovery strategies, search terms, and review protocols that align with case objectives.
• Coordinate with internal IT teams and external vendors to ensure secure, defensible data collection and transfer.
• Administer and maintain document review platforms, ensuring proper data loading, field mapping, user access, and database accuracy.
• Perform quality control checks on native data ingestions, imaging and OCR and resolve discrepancies, and maintain the integrity and defensibility of the document review database.

 Trial Support

• Coordinate the preparation, organization, and management of electronic trial materials, including exhibits, demonstratives, and evidence lists.
• Operate and troubleshoot courtroom technology and presentation software to ensure seamless display of exhibits and demonstratives during proceedings.
• Collaborate with attorneys, paralegals, and vendors to manage trial logistics, including equipment setup, on-site workspace, and day-to-day support needs.
• Provide on-site trial support as needed, including travel to trial locations and adapting to evolving trial demands in fast-paced, high-pressure environments.

Docketing

• Manage and maintain the firm’s docketing and calendaring systems to accurately track all court dates, deadlines, hearings, and case-related events.
• Review court filings, pleadings, and correspondence to identify and calendar applicable deadlines in accordance with state, federal, and local court rules.
• Monitor and stay current on updates to rules of procedure and jurisdiction-specific requirements to ensure ongoing compliance.
• Coordinate closely with timekeepers and support staff to collect necessary information for accurate docketing and scheduling.
• Generate, distribute, and review daily and weekly docket reports to ensure all deadlines are communicated and met.

Skills and Minimum Qualifications

Education & Certifications:

• Associate’s degree in information management, business administration, communications, or a related field or 4+ years of education, training, and relevant professional experience in litigation support, paralegal work, or legal technology.
• Certified Information Professional (CIP) certification or Certified E-Discovery Specialist (CEDS). (Preferred)

Technical Skills:

• Advanced proficiency with litigation support and document review platforms (e.g., Local Discovery, Relativity, Concordance, Everlaw, or similar eDiscovery software).
• Experience with docketing and calendaring software (e.g., CompuLaw, CourtAlert, ProLaw, or similar rules-based platforms).
• Experience with trial presentation software (e.g., TrialDirector, Sanction, OnCue, TrialPad, or similar).
• Demonstrated ability to maintain database accuracy and data integrity, including data entry quality control, deduplication, metadata validation, and error resolution across case management systems.

Knowledge & Experience:

• Strong understanding of litigation processes and court procedures.
• Proficiency in managing, organizing, and validating large volumes of data and complex deadlines to ensure ongoing database accuracy.
• Familiarity with knowledge management platforms, database structures, and digital content organization.
• Knowledge of various regulatory, security, and privacy standards. (HIPAA/HITECH, ISO 27001)
• Excellent attention to detail, organization, and time management.
• Excellent interpersonal and customer service skills.
• Efficient written and verbal communication skills. 

Personal Attributes:

• Proven analytical and problem-solving abilities.
• Ability to manage multiple tasks and deadlines effectively.
• Excellent written and verbal communication abilities.
• Highly self-motivated and directed.
• Strong attention to detail and organizational skills.
• Strong collaboration skills to work across departments.

Working Conditions

The worker is not substantially exposed to adverse environmental conditions (typical office or administrative work).

Physical Requirements

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
• Repetitive Motion: Making substantial movement (motions) of the wrist, hands, and/or fingers.