Loan Closing Specialist I-II

WHO WE ARE

City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2025, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA. 

ROLE SUMMARY

The position of the Loan Closing Specialist I-II is responsible for processing, documentation and closing of loans for the Bank. This role will also ensure that loan processing, documentation and closing activities are completed in compliance with applicable government regulations and bank policy. Coordinates, as necessary, with Bank’s Loan Officers, Underwriters, Appraisers, Brokers, Applicants and others regarding loan closings. Provides mentorship and training to junior Loan Administration Staff, as requested by the supervisor, and ensures timely and quality customer service. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Creates loan file and sorts documents according to established checklist.
• Orders appraisals, property profile, flood certificate, and any reports required by Loan Policy to perfect CFB real estate collateral interest.
• Review, monitor, and process construction loan draw requests, verifying accuracy of supporting documentation, adherence to budget allocations, and compliance with loan agreements to funding
• Orders escrow and preliminary title report from title company.
• Requests and Reviews insurance information.
• Prepares loan documents according to approval and within Policy and Guidelines.
• Monitors receipt of documents and follows up with necessary parties to ensure documents are received in a timely manner. Reviews completed loan documents and initiates corrections, as requested by Supervisor.
• Monitors loan documents as they are returned and assembles documents necessary for processing.
• Responds to questions from borrowers and follows up with them as necessary.
• Analyze loan amounts, taxes, hazard insurance, principal, and interest payments, and coordinate the finalization of closing funding package including HUD Settlement Statement.
• Work with Title Companies and Escrows to ensure turnaround times are met.
• Ensure satisfaction of all closing conditions prior to funding.
• Assembles loan documents for delivery to settlement agent for closing.
• Answers questions regarding closing requirements.
• Calls Settlement agent, Title Company, and other specified individuals to reaffirm funding date, to provide funding figures and confirm closing.
• Keeps in constant communication with escrow, title, and loan agents regarding loan-funding status.
• Performs other duties as assigned.
• Board loans to the core banking system, ensuring accuracy of all loan terms, balances, and related data at time of booking
• Upload and maintain all closing documents in the Bank’s imaging/storage system, ensuring completeness, proper indexing, and audit-ready file management

EDUCATION & EXPERIENCE

Required Education/Experience:

• Graduation from high school, or equivalent (GED).
• 1-3+ years of experience in mortgage or real estate loan processing.
• Must have LaserPro experience

Preferred Education/Experience:

• Some post-high school education or Associates degree in real estate, finance or business accounting or related field.

CERTIFICATIONS

• Not applicable

KNOWLEDGE, SKILLS, AND ABILITIES

Required Knowledge & Skills:

• Basic knowledge of general office procedures, bookkeeping procedures, and general ledger.
• Basic computer knowledge.
• Knowledge of bank lending products and services.
• General knowledge of bank and consumer products.
• Ability to read and write English.
• Ability to use office equipment, such as personal computers.
• Ability to work with speed and to meet deadlines.
• Organizational and communication skills.