Number of Applicants
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Job Description
The Loan Modification Officer is responsible for accepting referrals from throughout the bank for all loan modification types, providing superior service to all customers, both internal and external, and ensuring loan modification requests meet program and product specifications.
Essential Functions
Ensure integrity of loan modification agreements, releases, lock in agreements, etc.
Ability to analyze real estate appraisals and/or valuation documentation
Identify and resolve problems/issues
Remain compliant with all rules and regulations related to residential loan modifications
Partner with the retail network, mortgage banking and loan servicing, in all matters relating to loan modifications
Advise on loan modification policy by making recommendations as appropriate
Monitor modification activity
Manage a pipeline of loan modifications
Recommend and implement improvements to procedures
Build relationships with internal and external customers
Maximize technology tools available
Minimize departmental non-payroll costs
Process residential and equity loan modifications and ensuring compliance with appropriate company and secondary market investor standards including Fannie/Freddie and any applicable mortgage insurance providers and/or investors.
adequate controls to ensure compliance with consumer protection regulations
Follow the provisions of the Gramm-Bliley Act and Northwest's privacy policy, maintaining a high level of confidentiality
Make timely and accurate decisions while thriving in a fast paced environment
Liaise with customers, closing agents, attorneys, retail network personnel, lending production and loan servicing personnel.
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Qualifications
Bachelor's Degree business/finance degree or related subject matter preferred
Nmls Registry Registration and annual renewal; provide unique identifier to customers Upon Hire required
3 - 5 years experience in an area related to finance/real estate, loan review, credit, underwriting, and/or lending preferred
Knowledge of all residential loan modification types
Knowledge of all residential loan products and programs
Knowledge of secondary market guidelines related to loan modifications
Knowledge of residential loan pricing
Knowledge of construction loan programs and the construction draw process
#LI-MM1
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
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