Are you a detail-driven professional who thrives behind the scenes ensuring everything runs smoothly? We're looking for a Loan Operations Specialist to join our team and play a critical role in supporting the loan lifecycle-from booking to payoff.
This is a great opportunity for someone with lending or servicing experience who enjoys working with data, documentation, and processes while contributing to a high-performing, customer-focused organization.
What You'll Do
Process daily loan transactions, including payments, advances, wires, and internal transfers
Board new loans and ensure all loan data is accurately entered into the core system
Review loan files post-booking to confirm completeness and accuracy
Maintain loan documentation, including scanning, imaging, and file organization
Monitor insurance coverage and escrow accounts to ensure compliance with bank policies
Track lien perfection (titles, mortgages, and UCC filings) and follow up as needed
Process loan payoffs and prepare required documentation
Respond to internal and external customer inquiries related to loan accounts
Complete regulatory and internal reports on a weekly, monthly, and annual basis
Support compliance with all applicable federal and state lending regulations
Assist with data research, reporting, and process improvement initiatives
What You Bring
Experience: 2–3 years in loan operations, loan servicing, or lending support
Education: High school diploma or equivalent required
Knowledge:
Basic understanding of loan documentation and servicing processes
Familiarity with mortgage lending guidelines and compliance requirements
Exposure to insurance tracking and escrow administration is a plus
Effective communication and customer service abilities
Ability to manage multiple priorities in a deadline-driven environment
Why Join Us?
Stability & Growth – Build your career with a well-established community bank
Team Environment – Work alongside experienced professionals in a collaborative setting
Professional Development – Opportunities to expand your skills and grow within the organization
Meaningful Work – Support lending operations that directly impact local businesses and communities
Work Environment
This position is based in an office setting and involves regular use of computer systems, communication with team members and customers, and management of detailed loan documentation. Occasional lifting of files and extended screen time may be required.
If you're ready to bring your attention to detail and operational expertise to a team that values accuracy and service, we encourage you to apply.
Apply today to join our Loan Operations team!
Employment at Mauch Chunk Trust is contingent upon the successful completion of a federal and state criminal background check and a credit check. These checks will be conducted prior to the start of employment to ensure compliance with regulatory and company standards. Any offer of employment is conditional upon passing these background screenings. Failure to meet the required criteria may result in the withdrawal of the employment offer.
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