Loan Servicer

GENERAL OVERVIEW

Performs all required loan servicing functions for all loan types, focusing on Commercial Loans, as described below in duties and responsibilities.

Duties and Responsibilities 

? Works directly with Lending staff and borrowers assisting in the Commercial Loan Annual Review data collection, core system changes, reporting & ongoing file maintenance.

? Responsible for tax monitoring on Commercial & Consumer real estate and reporting findings to lending management. In addition, coordination with third party vendors on monthly tax reporting.

? Assists in the monthly Commercial loan adjustable rate mortgage: letters, system updates, maturities, rewrites 

? Follow up on both Homeowners & Flood Insurances for all loan types making certain that the credit union is adequately protected and properly insured. File all insurance policies.

? Protects the credit union’s interest in the recording of collateral for all loan types: DMV lien, UCC filings, Letters of Guarantee, Abundance of Caution mortgages, etc…

? Assists with Life & Disability debt cancellations; this includes the processing and distribution of proceeds. Completes GAP claims and file maintenance to reverse GAP & VSI fees.

? Organize and prioritize responsibilities as they relate to job functions.

? Acts as a backup for Commercial Loan Processing, as needed.

? Serves as back-up adding new commercial loans to the core system accurately and soon after closing.

? Orders and maintains the department inventory of supplies.

? Responsible for the inputting and updating of material changes to the department’s policy and procedures manuals.

? All other duties that may be assigned. 

? One to two years of similar or related experience in Loan Processing/Servicing.

? Strong organizational skills.

? Ability to work with members and staff tactfully and professionally, both in person and on the phone.

? Ability to maintain a high level of confidentiality.

? Have general computer knowledge Excel and Word in order to create documents, letters, spreadsheets and templates. 

? Interpersonal skills and ability to communicate clearly while handling multiple priorities.