Lobby Attendant-PM

Essential Duties and Responsibilities

• Maintain the cleanliness and appearance of the hotel lobby, entrance, hallways, elevators, public restrooms, meeting spaces, and other public areas.


• Regularly inspect public areas and promptly address cleanliness concerns.


• Vacuum, sweep, mop, dust, polish, and sanitize designated areas according to hotel standards.


• Clean glass doors, windows, mirrors, furniture, fixtures, and decorative elements.


• Empty trash receptacles and replace liners as needed.


• Restock supplies in public restrooms, including soap, paper products, and amenities.


• Respond promptly to spills, accidents, and guest requests to ensure a safe environment.


• Assist with setting up and maintaining public area furniture and décor presentations.


• Report maintenance issues, safety hazards, and repair needs to the appropriate department.


• Support Housekeeping and other hotel departments during high-occupancy periods and special events.


• Follow all Hilton brand standards, safety procedures, and cleaning protocols.


• Provide friendly and professional interactions with guests, offering assistance and directions when needed.

Qualifications

• High school diploma or equivalent preferred.


• Previous housekeeping, custodial, or hospitality experience preferred.


• Strong attention to detail and commitment to cleanliness.


• Excellent customer service and communication skills.


• Ability to work independently and as part of a team.


• Ability to prioritize tasks in a fast-paced environment.

Physical Requirements

• Ability to stand and walk for extended periods.


• Ability to lift, push, pull, and carry up to 50 pounds.


• Frequent bending, stooping, reaching, and repetitive motions.


• Ability to operate cleaning equipment and use cleaning chemicals safely.