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Locker Room Attendant

icon building Company : Troon
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Locker Room Attendant

This position is responsible for delivering an exceptional member and guest experience while upholding the standards of a high-end luxury club. The role supports daily locker room operations, shoe services, member relations, and overall facility excellence.


Primary Responsibilities:



  • Provide outstanding customer service to all members and guests, ensuring consistently exceptional experience.

  • Oversee the Shoe Service program, including cleaning, polishing, and spike replacement for golf and street shoes.

  • Serve as a club concierge by providing accurate information regarding daily club events, tournament schedules, and course conditions.

  • Maintain and manage the Member Locker List and coordinate locker assignments and turnover.

  • Learn and operate the PuttView system and Foresight Golf Simulator.

  • Develop a thorough understanding of club operations and uphold the standards expected of a luxury private club.

  • Always maintain a professional appearance, including proper uniform and grooming standards.

  • Execute daily operational duties in accordance with scheduling and coverage needs.

  • Take responsibility and ensure each shift is properly prepared for the next team member.

  • Communicate clearly, concisely, and professionally. Demonstrate strong listening skills and a team-first mindset.

  • Perform all duties in accordance with established training and service standards.

  • Maintain a strong working knowledge of all golf programs and daily activities.


Secondary Responsibilities:



  • Coordinate with Maintenance and Housekeeping to ensure all facilities and equipment remain in excellent condition.

  • Assist in the Men’s Bar Lounge during peak times.

  • Act as a liaison for the 3rd floor operations when necessary.


Qualifications:



  • Knowledge: Familiarity with golf culture and etiquette is highly preferred.

  • Interpersonal Skills: Exceptional communication skills with the ability to exercise discretion and maintain confidentiality.

  • Physical Requirements: Ability to stand for extended periods and lift up to 30 lbs (e.g., laundry bags or beverage crates).


Career Opportunity:



  • Opportunity for long-term growth within Deering Bay.

  • A team-oriented environment focused on professional development and mentorship.

  • Training and guidance provided by the Director of Golf and professional staff.

  • Leadership committed to supporting staff advancement both within the organization and beyond.


Compensation & Benefits:



  • Hourly position.

  • Additional income opportunities through outing work.

  • Comprehensive benefits package for full-time employees, including individual health insurance consistent with club standards.

  • Seasonal uniforms provided.

  • Meals provided while on duty.

  • Golf privileges and practice access in accordance with department policies. (Non-golfers must first play with a golf professional.)

Original job Locker Room Attendant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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