Loss Control Service Consultant Casualty

RESPONSIBILITIES

• Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.  
• Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound. 
• Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts. 
• Coordinate and oversee service account internal and vendor loss control activities, provide feedback and coaching to maximize performance based on predetermined standards.
• Determines how best to align internal and/or specialist service providers based on technical skill sets.
• Responsible for performing account coordination, directing work, quality assurance, problem solving and solutions management. 
• Act as an underwriting and customer technical resource for key industries, casualty lines of coverage including products liability to help make better informed pricing decisions.
• Assist in pre-sale meetings with large, high-profile accounts.

QUALIFICATIONS:

• At least 10+ years of risk assessment, commercial insurance operations or private industry risk management role. 
• Thorough knowledge of commercial insurance coverage’s & underwriting process. 
• Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships. 
• Demonstrated ability to identify and set priorities and commit to and meet deadlines in a fast-paced self-starting environment. 
• Demonstrated success in team building, multi-tasking, problem solving and conflict resolution. Excellent coaching and mentoring skills.
• A deep understanding of Product Liability exposures, controls and experience preferred.
• The complexity and/or size of book of business is significant.  Account management experience is preferred.  The candidate will generally work as a member of a team but depending on scope of assigned duties and services may be assigned to his or her own project and/or oversee projects, tasks and training of others within assigned specialty.  
• Candidates must be comfortable working directly with underwriters, brokers, and insureds.
• Candidates must have excellent planning and negotiating skills; strong verbal, written and interpersonal skills; and advanced proficiency in computer applications and software.
• Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc. are desirable but not required.