Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is primarily responsible for preventing financial loss caused by theft and fraud in their assigned stores. The LPS will utilize several tools to minimize loss to the Company, including but not limited to: identifying incidents of theft and fraud, reviewing Closed Caption Television (CCTV) and exception reports, monitoring the stores physical security, auditing the Electronic Article Surveillance (EAS) and driving a shrink elimination culture throughout the company. 

Other responsibilities include: Preparing accurate and detailed case reports, documenting apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. Train stores in Loss Prevention. The LPS must report any hazardous or unsafe condition to the Store Manager and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, customers, other employees, vendors and the Company. The LPS must demonstrate integrity at all times, respond to LP and operation concerns of all associates and remain focused on store specific business objectives while supporting key LP and operational responsibilities. Will report to the Loss Prevention Manager. 

Major Tasks and Responsibilities: 

• Drive execution of the Company's internal and external theft and fraud strategy.  
• Identify and process those who commit theft and fraud. Maximize merchandise recoveries. Adhere to all Company policies governing apprehensions. Minimize risk of injuries during apprehensions. 
• Review CCTV, exception reports and other available Company media to identify those who may be engaging in dishonest activity.   
• Monitor criminal prosecutions, appear in court when required, testify and represent the Company in a professional manner. 
• Prepare detailed and accurate case/investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases/investigations.  
• When necessary; teach, coach, and train employees on proper operational processes as well as LP compliance standards.

Minimum Qualifications: 

• 21 years or older. 
• Retail Loss Prevention / Asset Protection experience is required. 
• Ability to communicate effectively face-to-face along with detailed report writing. 
• Strong computer skills with ability to learn new programs and train others. 
• Attention to detail. 
• Ability to enforce policy/procedure. 
• Proficient in the use of retail CCTV systems. 
• Ability to work a flexible schedule. 
• Weekends and holidays, as needed. 
• Ability to work autonomously. 
• Clean Criminal Record. 
• Must pass an extensive background check. 
• Must pass a Pre-Employment drug screen. 
• High School Diploma or GED. 
• College preferred but not required.

Physical Job Requirements: Most of the time is spent sitting to evaluate systems and create reports on the computer. Some moderate lifting of equipment (up to 50 pounds) and the ability to travel to all store locations is required. 

Environmental Job Requirements: Typically located in a comfortable indoor area, there may be regular exposure to mild physical discomfort from factors such as: dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. The job requires a lot of screen time reviewing video. 

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.