LPN/Medical Assistant

Provides direct and indirect patient care that meets the psychosocial, physical and general needs of the patients. Provides care that reflects initiative and responsibility indicative of professional expectations under the supervision of the Office Administrator and Providers. Maintains regulatory agency requirements, nursing, and hospital policies, procedures, and standards.

Essential functions include but are not limited to:

• Prepares patient and equipment required for examination and treatment by the provider.
• Assists the provider with patient examination and testing.
• Reviews patient chart prior to visit.
• Prepares treatment room, calls patients from waiting area, and obtains the patients chief complaint.
• Records height, weight, blood pressure, pulse, temperature, and instructs patient in obtaining urine samples.
• Obtains reports of laboratory and radiology results.
• Communicates results to patients as instructed and/or communicates with the provider the results that need addressing.
• Administers and records injections
• Coordinates prescription refills and mail order prescriptions for patient.
• Obtains prescription pre-authorized as needed.
• Schedules referral appointments and pre-authorization as instructed.
• Scans documents into electronic patient charts.
• Maintains a clean and orderly work environment.
• Cleans and restocks exam rooms between patients and at the end of the day.
• Checks inventory and maintains adequate supplies.
• Rotates stock and monitors temperature of fridge per protocol.
• Provide a caring and warm approach in assuring that a patient is comfortable in their surroundings and are being well taken care of.
• Performs patient care responsibilities considering needs specific to the standards of care for patient’s age.
• Maintains current knowledge of medications and their correct administration based on age of the patient and his/her clinical condition.
• Maintains accurate and continued documentation.
• Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning. Then teaches the patient and family about their care while in the medical office and while at home.
• Demonstrates an ability to assist the provider with procedures and performs services requiring technical and manual skills under the direction of the provider.
• Demonstrates ability to perform treatment and provide services to level licensure.
• Orders immunizations as necessary.
• Performs random and scheduled drug screens per federal regulations.
• Treats patients and their families with respect and dignity.
• Maintains effective communication with patients and other staff in a tactful, courteous and professional manner.
• Function as liaison between administration, patients, providers, and other healthcare staff.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
• Able to interpret data about the patient’s status in order to identify each patient’s age specific needs and provide care needed by the patient group.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health errors.
• Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances.
• Floats from assignment to accommodate personnel shortage. Able to work schedule as defined and overtime as required.
• Regular and prompt attendance is required.

Professional Requirements:

• Completes annual education requirements
• Maintains regulatory requirements
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled, completes work within designated time.
• Wears identification while on duty.
• Attends annual review and department in-service as scheduled.
• Represents the organization in a positive and professional manner in the community.
• Actively participates in performance improvement and continuous quality improvement activities. Maintains a clean and orderly work environment.
• Complies with all organization policies regarding ethical business practices.

Regulatory Requirements:

• Current unrestricted Practical Nurse license for the State of Michigan.
• Medical Assistant certification preferred.
• Demonstrated proficiency in clinical assessments, documentation and compliance with nursing care, policies and procedures.
• Good organizational skills, communication skills and ability to work independently at a fast pace.
• BLS certification.
• Current/unrestricted drug screen collector certification preferred.

Physical Requirements:

• Prolonged periods of walking, standing, bending, kneeling twisting.
• Ability to lift/push/pull a minimum of 25 pounds.
• Agility and strength sufficient to handle patients and equipment without assistance.
• Must be able to appropriately respond physically and psychologically to emergency situations.
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other health conditions.