Luxury Leasing Consultant (Top Performer) Chandler Residences

Core Responsibilities

• Own the full leasing funnel: lead response → qualification → tour → follow-up → close


• Deliver high-impact, personalized tours that convert prospects into residents


• Drive urgency and commitment during every interaction


• Maintain a disciplined follow-up pipeline—no missed leads, no delayed responses


• Partner with onsite team to ensure unit readiness matches leasing commitments


• Accurately track all activity in Knock/RealPage CRM systems


• Actively contribute to occupancy growth and revenue performance

Sales Performance Standards 

• Immediate lead response with consistent same-day engagement


• Strong conversion ratios across all stages of the funnel


• Consistently ask for the lease and secure next steps before prospects leave


• Execute structured follow-up with persistence and professionalism


• Create urgency using limited availability, pricing strategy, and expiring specials


• Maintain a polished, luxury-level presentation at all times


• Contribute to online reputation growth through exceptional service

Customer Experience Expectations

• Deliver a white-glove, hospitality-driven experience


• Build rapport quickly and tailor tours to each prospect’s lifestyle


• Remove friction from the leasing process through proactive communication


• Represent Chandler Residences with confidence, professionalism, and attention to detail

Qualifications 

• 3+ years of leasing experience in Class A or luxury multifamily REQUIRED


• Proven track record of high closing ratios and leasing performance


• Strong sales instincts, objection handling, and negotiation skills


• Experience with Knock, RealPage, or similar CRM systems


• Professional, polished presentation is non-negotiable


• Ability to perform under pressure and accountability to metrics

Top Performer Profile

You will succeed here if you:

• Consistently rank as a top producer on your team


• Take ownership of your pipeline and results


• Have a strong sense of urgency and follow-through


• Are competitive, confident, and comfortable asking for the sale


• Thrive in an environment where performance is measured and expected

Performance Metrics

• Occupancy and leasing velocity targets


• Tour-to-lease conversion ratio


• Lead response time compliance


• Follow-up completion rate


• Online reviews and resident experience

Compensation & Incentives

• Competitive base + performance-based commissions


• Bonus opportunities tied to leasing performance and occupancy goals


• Opportunity for growth within a high-performing portfolio

Apply If…

• You are a closer—not an order taker


• You understand how to create urgency and drive decisions


• You want to work in a luxury environment where performance matters