Job Description - Machine/ Field Service Technician
Company Summary
Continuous Composites, headquartered in Coeur d’Alene, Idaho, is the industry leader of Continuous Fiber 3D Printing (CF3D®). We are developing a novel manufacturing method for carbon fiber composite components, primarily for aerospace customers.
Your Role on the Team
We’re seeking an experienced, versatile Technician who excels in manufacturing operations, engineering development, field service support, and quality inspection. You will support day-to-day production, assemble and maintain CF3D® hardware, execute structured test plans, travel to customer sites for system commissioning and service, and contribute to multi-year product development initiatives.
Engineering & Manufacturing Responsibilities
Collaborate with cross-functional engineering teams (mechanical, materials, software, controls) to execute multi-year development plans
Maintain CF3D® hardware and prototype assemblies
Assemble and test prototype hardware
Post-process printed samples for analysis and test purposes
Run tests with varied process parameters to optimize throughput and part quality
Record and document test data to drive improvements in the CF3D® process
Interface with development teams to integrate materials, process, hardware, and software
Troubleshoot mechanical, electrical, software, and process issues
Support production operations including assembly, commissioning, and field service of CF3D® systems
Field Service & Customer Support Responsibilities
Work alongside the manufacturing team in day-to-day production operations
Assemble complete CF3D® printers and prepare systems for shipment or deployment
Perform startup and commissioning of CF3D® systems in the field
Provide field service support for existing installations
Diagnose and resolve electrical, mechanical, and software issues onsite with customers
Collaborate with engineering teams to support system performance and customer needs
Escalate risks or technical issues appropriately to ensure timely resolution
Quality Technician Competencies
Apply strong math skills to inspect, measure, and validate dimensional accuracy and process conformity
Perform quality control checks across manufacturing and test operations
Conduct non-destructive inspection (NDI) on printed components and assemblies
Use precision measurement tools (calipers, micrometers, gauges)
Experience with CMM or C-scanner systems is a plus
Document inspection findings and drive quality improvements
Collaborate with engineering and production teams to address quality variances
Required Qualifications
Minimum Associate’s degree in chemical, materials, electrical, mechanical, or controls engineering, or equivalent experience
Minimum 5 years in a manufacturing, development, production, quality, or field service environment
Low-voltage diagnostics and troubleshooting experience
Ability to interface with cross-functional teams and collaborate with all stakeholders
Strict adherence to test plans and procedures
Strong math proficiency for measurement and inspection
Exceptional interpersonal and communication skills
Ability to lift up to 50 lb
Computer literacy and strong diagnostic skills
Desired Experience
Familiarity with g-code
Experience with 6-axis robots
Additive manufacturing experience
Mechanical fabrication experience
PLC programming and troubleshooting experience
Soldering and electrical wiring experience
Low-voltage wiring and troubleshooting experience
Experience with CMM or C-scanner equipment
Experience with non-destructive inspection methods (ultrasonic, visual, penetrant)
Travel Requirements
Ability to travel to customer sites, vendor facilities, and field installations (estimated 20–40%, depending on project load)
Ability to work onsite for multi-day commissioning and troubleshooting assignments
Must maintain eligibility for customer-specific site access, including badging and background requirements
Additional Requirements
Candidates must be eligible to work in the U.S. and must meet ITAR requirements as a U.S. Person under 22 CFR 120.62. Continuous Composites generally does not provide sponsorship for work visas.
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