Macintosh / Windows 2nd Level Technician

Los Angeles Computer Consulting Company is seeking a 2nd level Macintosh/Windows desktop technician. This position is part to full time. Please do not apply if you do not have Macintosh support experience!!!

Position involves the following:

 • Answering Help Desk Calls (troubleshooting email, creating users, connectivity, etc.) for both Mac & Windows

• Onsite service calls for first and second level issues (virus removal, connecting printers, setting up workstations, basic troubleshooting, etc.)

• Keeping RMM system up to date

• Following up with clients

• Scheduling / following up with techs in the field

• Helping to keep the office organized

Skills Required:

• You must have real world Macintosh support experience. Please don't apply if you don't.

• Windows desktop support experience in a consulting environment

• Light server management (Exchange, OS X Server, Windows Server)

• Filemaker skills a plus

Other Issues:

• Must have a reliable car

• Must be a US citizen or have green card

• Office is a home office. You need to be ok with that. 

Cover letter is very important. Please tell us why you are right for this job and how you can help our company. Submissions without thoughtful cover letters will not be considered. You must have reliable transportation and be a US citizen (or have a green card.) This position is part-time but can easily transform to full-time with the right person.