Mail Production Operations Support

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

FSSI East Inc. is looking for a full-time Operations Support to join our Mail Production team in Lincoln, Rhode Island. This role requires successful and accurate operation of large mailing equipment and utilizing skills to transition in various positions when the need arises due to vacations, call outs or high-volume days, in addition to performing standard daily operational duties.

Schedule: Full-time, Monday-Friday, 4:00 pm - 12:30 am (2nd shift)

Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist or provide coverage in Mailing and Quality Assurance. These departments will require successful and accurate operation of large mailing equipment.
• Moving stock and materials from warehouse to assigned location on the Inserter.
• Signing off on mail pieces throughout the Inserting cycle
• Learn to operate Mailroom Inserters well enough to fill in on as needed basis
• Copying and scanning documentation if required.
• Follow company policies and safety regulations.
• Report unsafe facility and vehicle issues to management.
• Perform other duties assigned dependent on the changing needs of the organization.
• In addition to your regular schedule, additional hours (overtime) will be required on an as needed basis to support business operations. This may include working a longer daily schedule or working on weekends. By accepting this position, it is with the understanding that you will be available to work on the weekends, unless there is a medically documented restriction in accordance with federal, state or local law.

• High School Diploma or GED preferred.
• Must be well organized and have strong time management skills.
• Must handle multiple tasks and prioritize accordingly.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk and hear; stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift/move up to 40 pounds independently. Specific vision required by this job include close, distant, and peripheral vision, and focus adjustments

Why Join Us?

• Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
• Strong company culture with a stable company and opportunity to grow and build a career.

Benefits include:

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays – including your birthday!
• Employee Assistance Program
• Additional perks & employee award programs

Hiring Rate: $19 - $20 per hour