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Mail Room / Shipping Associate

Job Description - Mail Room / Shipping Associate


Summary


Our client is seeking a reliable and detail-oriented Mail Room / Shipping Associate to support mail order fulfillment, packaging, and shipping operations in a fast-paced environment. This role is ideal for someone with prior hands-on experience in shipping, fulfillment, mail room, or warehouse operations who can step in quickly with minimal training. The right candidate will be comfortable processing mail orders, picking and packing items accurately, preparing shipments, and ensuring outgoing packages are handled efficiently and on time.


This is a great opportunity for someone who works well in a high-volume setting, takes pride in organization and accuracy, and understands the importance of timely order fulfillment and shipping execution.


Duties & Responsibilities



  • Mail Order Fulfillment

    • Process mail orders accurately and efficiently from order receipt through shipment

    • Pick, pack, and prepare outgoing customer orders in accordance with shipping requirements

    • Verify order details, product quantities, and shipping information before packaging

    • Ensure all mail orders are packaged securely and labeled correctly for shipment

    • Meet daily shipping and fulfillment deadlines while maintaining a high level of accuracy



  • Packaging & Shipping

    • Prepare packages for shipment using appropriate packing materials and methods

    • Generate or apply shipping labels, packing slips, and other required shipping documentation

    • Coordinate outgoing shipments through approved shipping carriers and internal processes

    • Track, organize, and stage completed orders for pickup or dispatch

    • Assist in resolving shipping errors, package discrepancies, or damaged shipments as needed



  • Mail Room / Operational Support

    • Maintain an organized, clean, and efficient mail room or shipping workspace

    • Assist with receiving incoming mail, packages, materials, or supplies when needed

    • Sort and distribute incoming deliveries or internal packages as directed

    • Monitor shipping supply levels and notify management when replenishment is needed

    • Follow company procedures for shipping, handling, and workplace safety




Qualifications & Requirements



  • Experience

    • Prior experience in a mail room, shipping, warehouse, fulfillment, or order processing role is required

    • Must have hands-on experience with packaging, shipping, and order fulfillment in a fast-paced environment

    • Ability to step into the role with minimal training and contribute quickly

    • Experience handling mail orders, shipping labels, packing slips, and outbound package preparation strongly preferred



  • Skills

    • Strong attention to detail and accuracy in picking, packing, and shipping

    • Ability to manage multiple orders and priorities in a high-volume environment

    • Basic computer skills for order lookup, shipping systems, or data entry preferred

    • Strong organizational skills and the ability to keep work areas neat and efficient

    • Good communication skills and ability to work well with team members and supervisors



  • Work Style

    • Reliable, punctual, and able to maintain productivity throughout the shift

    • Comfortable working in a repetitive, deadline-driven environment

    • Team player with a strong work ethic and willingness to assist where needed




Physical Requirements



  • Ability to stand and walk for extended periods throughout the shift

  • Ability to lift, carry, and move packages and materials regularly

  • Ability to bend, reach, stoop, and perform repetitive motion tasks

  • Comfortable working in a warehouse, mail room, or shipping environment with frequent movement and physical activity


 
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