Required Technical and Professional Expertise ⢠Experience developing client relationships and strong rapport. ⢠Ability to prioritize, multi-task, and perform effectively under pressure. ⢠Management of critical situations for your customer when they arise, having the ability to work in high stress, time sensitive situations. ⢠Excellent written and verbal communication skills across different departments and all levels of technical and management personnel. ⢠Excellent time management, organization skills, and the ability to manage multiple, complex, high-priority tasks and situations across multiple accounts. ⢠Excellent problem-identifying skills, able to solve them quickly and thoroughly, using peers and internal resources as applicable ⢠Excellent problem-solving skills, able to pay attention to detail and the ability to help resolve technical issues. ⢠Ability to communicate effectively and experience in presenting technical topics. ⢠Team player and willing to learn, especially new technologies. ⢠5+ years of Experience with IBM DataPower administration and solution architecture ⢠Experience in the IBM Products: DataPower, API Connect V5 and MQ ⢠Bachelors Degree or equivalent years of relevant experience. Preferred Technical and Professional Expertise ⢠Certified DataPower Developer/Administrator ⢠Experience building and maintaining CI/CD pipelines for DataPower and APIC activities a plus
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