Maintenance

The Maintenance PERSON troubleshoots, repairs, maintains, and installs HVAC and related equipment as assigned, and assumes day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost effective manner.

Benefit Information: 

Maintain records of technical knowledge regarding equipment and concepts
•  Handle heavy workload of calls
•  Inform customer when arriving at or leaving the job and when planning to return 
•  Manage workload and job scheduling
•  Promptly and accurately complete all required paperwork  
•  Obtain customer signature on all service reports (before work begins when performing spot jobs)
•  Keep manager informed of customer feedback
•  Communicate effectively and promptly
•  Provide technical training and knowledge as needed to client, customer and team
•  Collaborate with and across multiple departments and representatives within the Company
•  When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups 
•  Report team performance issues to the Supervisor