Maintenance Engineer

Summary: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc.
Essential Responsibilities and Duties include the following - Other Duties May Be Assigned:

• Perform maintenance operations to ensure the functions are in accordance with Platinum Management Services, LLC. and Brand standards.
• Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates.
• Adhere to safety and emergency procedures and policies (i.e. evacuation, first aid, etc.) to include removing all safety hazards.
• Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines.
• Preventative Maintenance as noted on maintenance log.
• Estimate time and extent of repairs.
• Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
• Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.
• Conduct regular stock and inventory of tools/equipment and supplies.
• Assist in regular inventory count and processes.
• Maintain, repair and operate equipment for optimum effectiveness, efficiency and safety.
• Complete regular property inspections; interior and exterior.
•  Maintain franchise standards and follow-up on inspection deficiencies.
• Review and follow procedures to report property equipment, furnishing and supplies in need of repair.
• Review and follow procedures on Brand and Company Energy Conservation Program.
• Remove trash, tidy lobby and service areas.
• Perform on-call emergency service as required.
• Control expenses to achieve or exceed budget goals. 
• Maintain accurate logs and records as required.
• Work closely with management to ensure that the communication among all departments is frequent and clear.
• Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
• Handle guest problems and complaints effectively.
• Assist with projects.
• Other duties as assigned.
• Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.

• Excellent verbal and communication skills required.
• Maintain and fulfill any training and or certification programs as instructed or to comply with Company and Brand standards.
• Professional appearance and grooming must be adhered to at all times.  
• Uniforms must be worn according to Company and Brand standards.
• Be a self-starter.
• Proficient with current technologies and software inclusive of business applications.
• Familiarity with maintenance tools and equipment.
• Ability to handle physical workload.
• Follow budget and inventory protocol.
• Ability to work a flexible schedule including weekends.
• Be organized and work well in a fast-paced team environment.
• Stand and/or walk for extended periods of time.  
• Move, lift, carry, push, pull, and place object weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling and stooping.
• Have an outgoing personality.
• Maintain professionalism at all times.
• HVAC, plumbing, and electrical certification a plus.
• High School Diploma required.

** To perform this job successfully, an individual must be able to perform duties and meet requirements satisfactorily.
** As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties.