Maintenance Manager

About Us: At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.

Are you a master of fixing things, a leader with a knack for organization, and a customer service superstar? Griffis Residential, a leading property management company, is seeking a highly skilled and enthusiastic individual to join us as a Service Manager. If you're ready to showcase your technical expertise, supervisory skills, and dedication to customer satisfaction, this is the perfect role for you

Job Responsibilities: As a Service Manager, you will play a vital role in overseeing the day-to-day maintenance operations of the property. Your responsibilities will include:

• Supervising and leading the service team by example, ensuring efficient scheduling and task completion


• Managing the budget, capital projects, and vendor pricing to maintain financial performance


• Collaborating with the Community Manager in hiring, training, and evaluating the service team


• Setting goals, providing regular feedback, and offering support to the service team


• Performing technical and mechanical work to maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards


• Completing repairs, service requests, and make-readies in a timely manner


• Coordinating and overseeing contracted repairs when necessary


• Ensuring compliance with safety regulations, codes, and guidelines


• Conducting regular community inspections, identifying necessary repairs and improvements


• Participating in the resident loyalty program and upholding Griffis Residential customer service standards

Qualifications:

• High school degree or equivalent


• 2-5 years of experience in multi-family housing, hospitality, or a similar industry, with 1-3 years of supervisory experience


• Certified Pool Operator (CPO) license and EPA Certification (or ability to obtain within 6 months of employment)


• Strong leadership and communication skills


• Advanced knowledge of HVAC, plumbing, electrical, appliances, pool maintenance, painting, drywall, and carpentry


• Proficiency in budgeting, bid processes, and vendor pricing


• Intermediate computer skills and familiarity with property management software


• Excellent customer service and problem-solving abilities


• Bilingual in Spanish is a plus

Perks/Benefits:
At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Griffis Residential offers the following benefits to full time Associates:

• Rental Discount of 50%


• Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.


• 11 paid holidays per year including floating holidays


• Up to 16 hours of volunteer time off


• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires


• Griffis Residential 401K Retirement Savings Plan with company match up to 4%


• Medical insurance program options


• Dental insurance


• Vision insurance


• Flexible Spending Accounts and Health Savings Accounts


• Company paid Basic Life/AD&D insurance for Associate  (1x your annual base earnings up to a maximum of $350,000)


• Voluntary Life/AD&D insurance for Associate, spouse, and children


• Company paid short and long term disability program


• Group accident insurance, critical illness insurance, hospital care plan


• Employee Assistance Program (EAP)


• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)


• Generous tuition reimbursement up to $5,250 per year


• Associate Referral Award Program of $1,000


• PTO Donation Program


• PTO Exchange for Student Loan Repayment Program


• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions


• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items


• Associate Recognition Programs

Join us in creating exceptional living experiences for our residents today!

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