Maintenance Supervisor

What you’ll do: 

The Maintenance Supervisor will oversee the Maintenance & Housekeeping Departments and Employees. The Maintenance Supervisor performs maintenance duties requiring technical labor skills, including plumbing, light carpentry and construction, HVAC repairs and adjustments, and appliance repair. You will work with your maintenance and housekeeping teams to ensure the community meets the company’s quality operational standards. 

Your job will include: 

• Manage a team of maintenance and housekeeping employees and ensure that they follow safe work practices. 

• Perform all duties associated with supervising the maintenance and housekeeping staff: interview job candidates, train new employees, conduct performance reviews, and initiate disciplinary actions and termination recommendations if necessary. 

• Perform various preventative maintenance functions and record findings in a maintenance log, either through delegation or by directly handling required tasks. 

• Create and implement an effective daily, weekly, and quarterly deep-cleaning program.

• Hands-on Supervisor position, whereas the Maintenance Supervisor will act in a housekeeping and maintenance tech role on an as-needed basis.

• Proactively address property-wide aesthetics. Inspect all common areas, amenities, RV sites, and ensure they are made guest-ready.

• Review and delegate work orders in a timely manner. 

• Monitor the maintenance and upkeep of all community mechanical equipment, including water heater and HVAC units in common buildings, lawn mowers, weed eaters, etc. 

• Ensure that your maintenance team performs to company standards and that service requests are handled in a prompt, courteous and efficient manner. 

• Participate in the preparation of the annual community budget with respect to maintenance projects and capital expenditures. 

• Operate within your team’s approved budget and make decisions with respect to the allocation of funds within the maintenance and housekeeping department.  

• Communicate regularly and professionally with management and staff. 

• Respond to guest concerns with respect and courtesy. 

• Communicate with vendors and ensure proposals accurately reflect the property's needs.

• Attend and participate in training programs as requested. 

• Assist with and attend community-sponsored activities and functions. 

• Help monitor capital improvement projects. 

• Assist management with special maintenance projects. 

• Perform on-call emergency services as required. 

• Represent the community in a professional manner. 

• Other task as assigned by the Resort's General Manager.