Job Description - Maintenance Supervisor



Main Purpose

We are seeking a hands-on Maintenance Supervisor responsible for leading the maintenance operations of a multifamily community while actively performing preventive and corrective maintenance alongside the maintenance team.

This position combines leadership with daily technical responsibilities. The Maintenance Supervisor will oversee maintenance operations, coordinate vendors, assign and monitor work, and personally complete work orders, unit turns, and emergency repairs to ensure the property remains safe, fully operational, and well maintained.

 

Key Responsibilities

Maintenance Operations


  • Perform preventive and corrective maintenance on HVAC, plumbing, electrical, appliance, carpentry, painting, and general building systems.

  • Complete work orders promptly while maintaining high-quality standards.

  • Respond to emergency maintenance requests, including after-hours and weekend on-call situations.

  • Assist with unit turns, including repairs, painting, appliance installation, and make-ready activities.


Leadership & Team Supervision


  • Supervise, train, and support the Maintenance Technician.

  • Assign daily work orders and maintenance priorities.

  • Ensure work is completed efficiently, safely, and according to company standards.

  • Lead by example by actively participating in daily maintenance activities.


Property Inspections


  • Conduct routine inspections of residential units, common areas, amenities, and building systems.

  • Identify maintenance deficiencies and implement corrective actions proactively.


Vendor Management


  • Coordinate vendors for specialized work when necessary.

  • Obtain quotes, schedule services, monitor performance, and verify work quality.

  • Promote in-house completion of maintenance whenever practical to improve efficiency and control costs.


Preventive Maintenance


  • Develop and execute preventive maintenance schedules.

  • Ensure all equipment and building systems receive timely servicing.


Administrative Responsibilities


  • Monitor and close work orders accurately.

  • Track maintenance KPIs and recommend operational improvements.

  • Maintain inventory of maintenance supplies and equipment.

  • Prepare reports and communicate regularly with Property Management.


Compliance & Safety


  • Ensure compliance with OSHA, EPA, and company policies.

  • Maintain safe working conditions throughout the property.

  • Participate in continuous training and professional development.


Required Qualifications


  • License: EPA Certification (Refrigerant Handling) – Required.

  • Experience: 5+ years in apartment maintenance, including supervisory or lead maintenance responsibilities.

  • Technical Skills:

    • HVAC

    • Plumbing

    • Electrical

    • Appliance Repair

    • Carpentry

    • Painting

    • General Building Maintenance



  • Demonstrated ability to both supervise maintenance operations and perform hands-on technical work.

  • Experience managing vendors and maintenance budgets.

  • Strong organizational, leadership, and communication skills.

  • Familiarity with work order management systems (Yardi, HappyCo, etc.).

  • Languages: English (B2), Spanish (B2).

  • Availability: Willingness to participate in on-call rotations, including evenings, weekends, and emergencies.




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