Maintenance Technician

Wilcox Communities is seeking a qualified candidate interested in joining our property management team as a Maintenance Technician at one of our Central Ohio locations.

ABOUT US

Wilcox Communities is a family-owned, award-winning company. Although the Company has grown tremendously over the years, we still pride ourselves on keeping our original focus of developing quality neighborhoods with a unique focus on customer service, all while maintaining a family-owned team atmosphere.

At Wilcox, we develop and manage for-rent, maintenance-free communities. Our communities focus on offering amenities that enhance the lives of our residents and services that allow for care-free living. Each of our communities includes onsite management and maintenance, full-service amenity spaces with coffee bars and active spaces tailored to the wants of our residents, such as dog parks, walking paths and bocce ball courts.

OUR PURPOSE

Mission

To be the premier provider of rental-home communities with residents-for-life by combining the value and quality of our homes and amenities with world-class customer service, one neighborhood at a time.

Vision

To achieve a level of customer satisfaction in our communities that enables our residents to live happier and more fulfilling lives.

As a Maintenance Technician with Wilcox Communities your role will be a blend of:

• Attention to Detail: As a member of our team, you will have the opportunity to assist in all onsite maintenance activities for our apartment homes. This is a demanding and exciting position for those who like to multi-task and are looking to develop their career in the residential maintenance industry with a reputable, family-owned company. You will perform assigned tasks on punch lists and weekly site schedules per direction of the Maintenance Supervisor. These tasks could include drywall & paint touch ups, HVAC repairs, electrical work, minor corrections to finish trades like shelving or bath accessories, clean up within units and around site and other finish work items needed to keep resident units in fantastic shape 

• Customer Experience: You do the little things, as well as the big things, that show people you care. Creating memorable experiences that our customers will tell others about excites you. You understand that loyalty is earned by doing the unexpected and you’re willing to ensure you and your team deliver on our goal of delivering outstanding customer experience no matter what the circumstance.

REQUIREMENTS

• Your Experience: You have an interest and passion for Community Maintenance and are excited to help create a beautiful community for our residents. You demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. You will enforce jobsite safety requirements to ensure a healthy and safe work environment. You will also assist the Supervisor and Community Manager in coordinating and communicating with trade partners on site

• Your Cultural Traits: We’re a dispersed organization by the nature of our business but our Associates are strongly united by our Mission, Residents-for-Life. Although we’re diverse our Associates possess similar qualities that make us successful. We’re looking for Associates that believe in doing the right thing, work well together, live to delight our customers, enjoy having fun at work, and are results driven. As a Home Office Administrator, you’ll also have a strong desire to solve problems and be vigilant to discover items that need done.

• Your Education: High School Graduate or GED required.

Required Qualifications, Skills, and Experience:

• High school diploma or equivalent is required


• Knowledge of and adherence to Fair Housing laws


• 2+ years of experience in Residential or Commercial Maintenance


• General Maintenance knowledge


• Ability to be customer interfacing with strong communication skills and a positive attitude


• Basic computer skills are required and experience with scheduling software is a plus


• Ability to remain flexible as specific assignments change


• Possess detailed knowledge of construction, trade management, and safety practices


• Ability to work with a variety of personalities


• Must be able to participate in an On-Call rotation.


• Present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.


• Responsible, accountable and self-motivated, qualified individuals will be able to produce results


• Excellent understanding (or ability to quickly learn) of applicable Fair Housing laws and standards


• Schedule is dependent on Community needs


• Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas


• Must be able to lift and carry up to 80 pounds and push or pull 50-pound loads at a time


• Must be able to work in all weather conditions

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about, such as:

• Medical, Dental and Vision Insurance


• Short-Term Disability Insurance


• Company sponsored Life Insurance


• 401(K) matching


• Housing discounts


• 11 paid holidays

ADDITIONAL INFORMATION

• DRIVER’S LICENSE: This position may require some travel therefore, you must have a valid driver’s license and reliable transportation


• BACKGROUND: You must be able to successfully pass a criminal background check


• FLSA STATUS: Full-time, non-exempt employee


• LOCATION: Central Ohio - TBD


• TRAVEL: Minimal / Occasionally required


• REPORTS TO: Community Manager


• SALARY: Annual salary, dependent on skills and experience. Eligible for a quarterly bonus.

Wilcox Communities is a non-smoking/non-vaping work company, and an Equal Opportunity Employer committed to compliance with Fair Housing laws.