Manager, Business Operations

The Manager of Business Operations is responsible for providing operational leadership to legal management, as well as the various administrative functions that support the Firm’s legal practices. This particular role will support our ancillary businesses. This position will be the main liaison between Finance and the business and will be responsible for driving profitability and providing financial oversight to their respective legal practices.  This position will report to the Director of Business Operations - Transactional and will have managerial responsibilities.

• Provide financial oversight to legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics though the leveraging of key performance indicators to assist practices in meeting firm expectations
• Coordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met
• Implement matter management tools and techniques to help ensure matters are executed efficiently within the pricing guidelines and budget
• Utilize profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy
• Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.
• Support system and technical improvements through business process reengineering to streamline processes as they relate to finance, accounting, billing, and various other firm functions
• Partner with Data Analysis and FP&A teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting
• Perform ad hoc analyses and projects as needed by executive leadership, attorneys, directors, managers, and others

• 7+ years of financial experience, preferably in a law firm or professional services environment
• Bachelor’s Degree is required (Finance, Accounting, or Business); MBA or related Master’s degree preferred
• Strong financial planning and analysis background is required
• Experience in creating and maintaining advanced financial and pricing models, using various business intelligence tools, and SQL is a plus
• Advanced level of proficiency in excel is required
• Strong quantitative abilities and problem-solving skills with ability to factor in qualitative aspects of an engagement to drive business decision making
• Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates.
• Customer service-oriented and professional demeanor required
• Demonstrated ability to self-start on projects and work independently
• Adapts to multiple demands, shifting priorities, and rapid change

The salary range for this role is $115,000 - $135,000 and represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location.