Manager Client Success

Position Location Details - You will be able to work remotely from your home location in United States

PURPOSE AND SCOPE:

The Client Success Manager develops, interprets and implements complex financial and/or accounting concepts for financial planning and control.  The Client success manager performs economic research and studies in areas of business analysis within the assigned function(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Act as the primary point of contact and liaison between clients and revenue cycle operations team 
• Analyze and communicate key revenue cycle performance metrics including AR, cash collections, denial trends, reimbursement performance, and write offs 
• Present financial and operational performance results to physician partners and executive stakeholders
• Lead review(s) of submitted data for accuracy and integrity; addressing discrepancies and adverse trends as necessary.
• Develop and deliver compelling performance narratives that help clients understand results, trends and opportunities
• Provide an essential contribution to the development and implementation of policies and processes within assigned function(s).
• May support management review of operations by performing cost-benefit analyses comparing diverse operating programs; reviewing financial requests and/or exploring alternative finance methods as necessary.
• Mentor other staff as applicable.
• Assist with various projects as assigned by a direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.